Description:
In this position, you will play a crucial role in supporting the practice, as well as ensuring the clients (and pets) feel comfortable and well-assisted. While prior experience in the veterinary industry is highly advantageous, full training will be provided to the successful candidate with right attitude and potential.Key Responsibilities:
- Opening the clinic in the mornings and preparing for the day.
- Welcoming and greeting clients with warmth and professionalism.
- Answering calls (landline and mobile), making appointments for vets and nurses, and taking messages when needed.
- Processing payments via credit card, Zapper, and cash, including cashing up at the end of shifts.
- Assisting clients with pet food sales and over-the-counter products (training provided).
- Managing stock control, restocking shelves, and notifying admin of stock requirements.
- Assisting with pet insurance claim forms and sample collections for external labs.
- Following up on claims or lab results when necessary.
- Registering microchip numbers and validating promotional discount vouchers.
- Managing puppy and kitten pack validations through promotional offers.
- Handing over dispensed medications for collection (excluding handling of scheduled medications).
- Sending out vaccination reminders in a timely manner.
- Receiving and checking orders from suppliers.
- Communicating with clients regarding updates on pets in hospital.
- Keeping the reception area clean, tidy, and welcoming at all times.
- Assisting with additional administrative tasks as requested by management.
Requirements:
- Minimum Matric
- Previous experience in similar function/industry highly advantageous
- Own Vehicle
- Monday - Friday: 7:45 - 1700
- Alternative Saturday 07:45 - 12:30
Remuneration Package:
- R18 000 - R20 000.00 Cost to company
-
18 Feb 2025;
from:
gumtree.co.za