IT Systems Administrator

Description:

Our client is looking for a dedicated and highly skilled IT Systems Administrator to manage the day-to-day operations of their local IT Department. The ideal candidate will be responsible for ensuring that all IT systems run smoothly, providing top-notch support to internal users, and maintaining a secure, efficient IT environment. If you are passionate about problem-solving, customer-focused, and have the required technical expertise, we want to hear from you. Key Responsibilities:

• Serve as the first point of contact for user incidents and requests, providing excellent customer service.
• Manage tickets efficiently via the ITSM platform to track and resolve issues.
• Provide IT support to all users within the business, ensuring a smooth and efficient workflow.
• Set up and configure user accounts and ensure proper onboarding.
• Oversee workstation setup and deployment, ensuring all devices are properly configured and ready for use.
• Ensure data backup solutions are functional and that all user data is secure and protected.
• Adhere to IT compliance standards and company IT policies and procedures.
• Maintain and update documentation of IT configurations, processes, and procedures.
• Offer multifunction printer support, ensuring that all printers are functioning optimally across the business.

Experience Required:

• Minimum 5 years of experience as an IT Systems Administrator.
• Customer-focused and approachable, with excellent communication skills.
• Solutions-driven, able to think quickly and resolve issues effectively.
• Certifications:
  • Comptia A+
  • Comptia N+
  • Microsoft MCSE
  • Cisco CCIP
• At least 2 years of hands-on experience with Google Workspace.
• Proficiency in Microsoft Office 2016 and newer versions.
• Proficient in Microsoft Active Directory and user management.

Apply now!

For more IT jobs, please visit www.networkrecruitment.co.za

If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles/positions.

For more information contact:
Reinie Du Preez
Senior Specialist Recruitment Consultant
E-mail: rdpreez@networkrecruitment.co.za

Requirements:

• Serve as the first point of contact for user incidents and requests, providing excellent customer service.
• Manage tickets efficiently via the ITSM platform to track and resolve issues.
• Provide IT support to all users within the business, ensuring a smooth and efficient workflow.
• Set up and configure user accounts and ensure proper onboarding.
• Oversee workstation setup and deployment, ensuring all devices are properly configured and ready for use.
• Ensure data backup solutions are functional and that all user data is secure and protected.
• Adhere to IT compliance standards and company IT policies and procedures.
• Maintain and update documentation of IT configurations, processes, and procedures.
• Offer multifunction printer support, ensuring that all printers are functioning optimally across the business.

• Minimum 5 years of experience as an IT Systems Administrator.
• Customer-focused and approachable, with excellent communication skills.
• Solutions-driven, able to think quickly and resolve issues effectively.
• Certifications:
  • Comptia A+
  • Comptia N+
  • Microsoft MCSE
  • Cisco CCIP
• At least 2 years of hands-on experience with Google Workspace.
• Proficiency in Microsoft Office 2016 and newer versions.
• Proficient in Microsoft Active Directory and user management.

• Comptia A+
• Comptia N+
• Microsoft MCSE
• Cisco CCIP