Description:
Position Overview:
We are seeking a highly organized and detail-oriented Portfolio Administrator to assist in the effective management of sectional title schemes and Homeowners Associations (HOAs). This role involves a variety of administrative and financial tasks, ensuring compliance with relevant regulations and supporting our community operations.
Key Responsibilities:
Financial Management: Liaise with the Financial Controller to handle financial adjustments, including processing refunds for any expenditures made by trustees. Load all monthly invoices and manage the setup of new creditors, requesting and following up on bank confirmation letters. Meeting Coordination: Send out notices for all meetings and prepare a minute template with the agenda to facilitate efficient documentation. Assist with Annual General Meeting templates and requirements. Assist and prepare with the Portfolio Manager. Maintenance Coordination: Handle all maintenance-related issues, including burst pipes, lighting issues, geysers, and coordination with municipal services and insurance providers. Assist owners with maintenance quotes and provide feedback to owners, Portfolio managers and any other relevant person. Insurance Claims Management:o Facilitate and assist where needed with insurance claims towards the Insurance administrators.
o Common Property claim submissions, quotes and relevant COCs
General: Assist and respond to clients/owners within a 24 hour turnaround time; Efficient email proficiency and professionalism Communication via telephone, assisting clients and answering queries – sectional title related.Qualifications:
Property Management, or a related field preferred. (not rental or sales agent) Previous experience in administrative roles, particularly in property management. Strong organizational skills and meticulous attention to detail. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and property management software.What We Offer:
Competitive salary. Opportunities for professional development and career advancement. A collaborative and supportive team environment. Engagement in meaningful community management. How to Apply:
If you are passionate about property administration and community engagement, we want to hear from you! Please submit your resume and a cover letter outlining your qualifications and experience to solvercv@gmail.com. with the subject line “Portfolio Administrator Application.”