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Operations Controller

Operations Controller

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Cape Town Full-day Full-time

Description:

1. Operations
Delivering an excellent Ocean and Air Freight Service to clients by adhering to clients instructions

Ensure that all work completed on a file are in accordance with the quoted rates, and that any additional disbursements are brought to the clients attention prior to proceeding Oversee the control of all files and ensure that all requirements are met in accordance with statutory requirements, internal processes and procedures as well as international shipping practice Responsible for various administrative duties and document control in the Sea Freight and Air Freight Department, incl. the following: Ensure timely receipt of correct and complete shipping documentation Ensure timely receipt of ANFs, Releases and invoices from s / lines, co-loaders, airlines Ensure that customs clearance is affected in the correct time frames Ensure transporters are notified and that deliveries / collections are affected in required time frames Responsible to ensure that all Marine Insurance Claims are attended to and that all requirements are fulfilled by The Company within the specific turnaround times Exports: ensure that pre-alerts are send out immediately Create / compile estimates according to client & agent requirements for all transport modes both imports and exports where required 2. Financial Management / Invoicing Responsible for strictly maintaining timely and accurate invoicing Ensure that original invoice is forwarded to the client with supporting documents so that there is no delay in payment Manage the profitability of files and bring any area of under recovery to the attention of Management Manage and control all shipping line / airline / transport invoices and reconciliations thereof Manage all WIPs and Accruals

3. Customs

Exports: ensure that entries are framed correctly and submitted timely Ensure that any acquittals or customs queries are immediately attended to 4. Queries Resolve any query pertaining to a client in your portfolio speedily 5. Quality Checks Quality check Invoices and documents for clients Ensure clearing instructions or export instructions are completed in full to protect The Company Responsible to ensure that the departments quality of service if of the highest standard at all times Foster a culture of getting it right the first time Display a culture of taking full ownership of each file doing your best on each file To manage milestones and exceptions Review operational processes and provide improvement re

04 Feb 2025; from: gumtree.co.za

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