... SLA and OLA Responsibilities: The First Line Support Engineer is responsible for the ... rate defined per customer The First Line Support Engineer must analyse the reported ... with honesty and integrity. The First Line Support Engineers are required to document ...
9 days ago
... systems and test functionality Support regarding collecting and analysing ... Internet connectivity assessment Provide basic first line support for facilities and Wits ... call logging procedures and provide first line support Support the data management team ...
21 days ago
... and related services) and first line support to the Bank computer end ... capacity management activities Manage 1st line support: Application Infrastructure Data Telephony ... Requirements: Knowledge / Experience of supporting remote users across a decentralized ...
20 days ago
... Senior Business Analyst with Production Support and Testing Employment Type: ... two. Production Support:o Provide first-line and second-line production support for core ... Requirement Traceability Matrix experience o Support the testing lifecycle from preparation ...
21 days ago
... Senior Business Analyst with Production Support and Testing Employment Type: ... two. Production Support:o Provide first-line and second-line production support for core ... Requirement Traceability Matrix experience o Support the testing lifecycle from preparation ...
21 days ago
... ownership of tickets. Handling 2nd line support requests. Identify and escalate requests ... procedures. Maintain adequate knowledge of supported systems to provide high-level ... IT support queries. Liaising with the project management team, 3rd line engineers ...
a day ago
... ownership of tickets. Handling 2nd line support requests. Identify and escalate requests ... procedures. Maintain adequate knowledge of supported systems to provide high-level ... IT support queries. Liaising with the project management team, 3rd line engineers ...
7 days ago
... Description: Job Title: Information Systems Support Specialist Job Type: Permanent Role ... to applicable second- and third-line support. Conduct trend analysis on ... problem areas. Information Systems Support Specialist Proactively implement appropriate measures ...
14 days ago
... Desk engineers and consultants, supporting our customers, providing a first-class service, gaining ... Line Engineers. Take ownership of customer issues to resolution providing technical support ... line engineer or similar role Experience working in an IT support ...
30 days ago
... minimum of experience in IT support, helpdesk, or a related ... Responsibilities: Serve as the first contact with customers who ... the next level of support personnel Provide needed information ... respective issues with vendors for support - Repairing and replacing ...
16 days ago
... minimum of experience in IT support, helpdesk, or a related ... Responsibilities: Serve as the first contact with customers who ... the next level of support personnel Provide needed information ... respective issues with vendors for support - Repairing and replacing ...
16 days ago
... minimum of experience in IT support, helpdesk, or a related ... Responsibilities: Serve as the first contact with customers who ... the next level of support personnel Provide needed information ... respective issues with vendors for support - Repairing and replacing ...
21 days ago
... of Senior Power BI Reports Support Engineer. You will be ... report use. Be the first point of contact for business ... issues that come in via a support ticketing system Troubleshoot issues, verify ... Issues, bug fixes, and support cases/ticket handling skills The ...
30 days ago
... are essential. Key Responsibilities Remote Support & Troubleshooting: Respond to and ... Centre’s monitoring tools, while supporting 1st line incidents and requests on ... Essential Skills & Experience 2-3 years’ IT Support experience in a similar role. Hands ...
16 days ago
... are essential. Key Responsibilities Remote Support & Troubleshooting: Respond to and ... Centre’s monitoring tools, while supporting 1st line incidents and requests on ... Essential Skills & Experience 2-3 years’ IT Support experience in a similar role. Hands ...
30 days ago
... , and warranty audits) Provide technical support and training (on systems as ... the field to the assembly line and/or where relevant Requirements ...
22 days ago
... , and warranty audits) Provide technical support and training (on systems as ... the field to the assembly line and/or where relevant Requirements ...
22 days ago
... Business Development Manager (SBDM) supports the Strategic Business Development Executive ... 2. Advisor Recruitment and Onboarding Actively support the SBDE in identifying and ... or additional training. Provide first-line support to advisors using the platforms ...
13 days ago
... Business Development Manager (SBDM) supports the Strategic Business Development Executive ... 2. Advisor Recruitment and Onboarding Actively support the SBDE in identifying and ... or additional training. Provide first-line support to advisors using the platforms ...
13 days ago
... of JWT authentication. RESPONSIBILITIES: Support existing products by checking if ... Monitoring Portals. Assist Clients with first line support and creating/updating records of ... to sites when required. Perform Support, Configuration and Installations of ...
15 days ago