... NQF6 or equivalent) Service management specialist certification (IT services) (ITIL Expert ... software solutions. Communication skills. Customer service skills. Management skills Reporting ... African Market knowledge IT service management experience Research & ...
a month ago
... performance of sales and customer service teams nationwide. What You ... . Direct and optimise sales, customer service, marketing, and communications alignment. ... opportunities. Oversee commercial performance, customer retention, and satisfaction metrics. ...
a day ago
... and operational goals to exceed customer expectations for product development, ... external key stakeholders, customer service, manufacturing, projects and customers regarding technical support ... with internal and external customers to ensure optimal performance. ...
27 days ago
... a good working relationship with customers and other service providers to ensure clients ... incidents to ensure customer expectations are reached. Provide customer with regular ... is reached.Manage Engine System Administrator: Manage, monitor and maintain ...
9 days ago
... demonstrating an understanding of the customers business and commercial issues. They ... the customer and may make solution/service trade-offs. Represents at customer forums ... marketplace. Contributes to definition of customers overall IT architecture, designing ...
6 days ago
... and DNS. Excellent understanding of Service Provider and Enterprise architecture. Experience ... , technological and cost efficiencies on customer and internal networks. Undertake data ... Management team, Network engineers and Service Desk Agents on a regular basis ...
a month ago
... responding to tenders, RFPs, and customer proposals. A good understanding of IT ... , and related services. Develop and present technical architecture to customers, sales teams ... to secure business opportunities. Conduct customer workshops, proof of concepts (POCs ...
8 days ago