... NQF6 or equivalent) Service management specialist certification (IT services) (ITIL Expert ... software solutions. Communication skills. Customer service skills. Management skills Reporting ... African Market knowledge IT service management experience Research & ...
a month ago
... new equipment, as well as service and maintenance of existing equipment ... installations Delivery of equipment to customers Assures product quality by electrical ... projects by training and guiding customers/users Maintain professional and technical ...
14 days ago
... performance of sales and customer service teams nationwide. What You ... . Direct and optimise sales, customer service, marketing, and communications alignment. ... opportunities. Oversee commercial performance, customer retention, and satisfaction metrics. ...
20 days ago
... . Primary Role Accountabilities Maintain customer MPLS and Cisco SDWAN networks ... technological and cost efficiencies on customer and internal networks. Undertake data ... Management team, Network engineers and Service Desk Agents on a regular basis. Operationally ...
2 months ago
... , and give input to field agents frameworks. - Engage government, municipalities, and ... and platforms support strategic goals. Customer Focus & Client Success - Drive structured ...
11 days ago
... similar Experience as a Field Service Technician with Radiography equipment will ... both existing and new customers; Establish how customers business function in ... appropriate professional manner Accurately identify customer requirements and associated pain ...
6 days ago
... demonstrating an understanding of the customers business and commercial issues. They ... the customer and may make solution/service trade-offs. Represents at customer forums ... marketplace. Contributes to definition of customers overall IT architecture, designing ...
25 days ago
... a good working relationship with customers and other service providers to ensure clients ... incidents to ensure customer expectations are reached. Provide customer with regular ... completed. Follow up with customers to ensure satisfaction was achieved ...
28 days ago
... and interdepartmental coordination. 2. Support Services Oversight - Provide executive oversight of ... and methodologies to enhance service delivery. Executive and Cross ... Strong understanding of market dynamics, customer needs, and the competitive landscape.
18 days ago
... responding to tenders, RFPs, and customer proposals. A good understanding of IT ... , and related services. Develop and present technical architecture to customers, sales teams ... to secure business opportunities. Conduct customer workshops, proof of concepts (POCs ...
27 days ago
... environments. Microsoft Azure Platform As A Service ( PaaS ) products such as Azure ... Apps, Functions and other Serverless services Understanding of Microsoft Identity and ... transfer and upskilling to relevant customer personnel to ensure an appropriate ...
3 days ago
... Management products used by the customer: IBM Cloudpak for Watson AIOps ... Microsoft Azure and Amazon Web Services (AWS), Openstack Certifications in on ...
5 days ago