... a Typical Day, You’ll Cold call pre-existing and new customers ...
2 years ago
... escalating as needed. Answer calls with the Ithemba CRM greeting ... escalating as needed. Answer calls with the Ithemba CRM greeting ... escalating as needed. Answer calls with the Ithemba CRM greeting ... escalating as needed. Answer calls with the Ithemba CRM greeting ...
a day ago
... or escalating as needed. Answer calls with the Ithemba CRM greeting ... or escalating as needed. Answer calls with the Ithemba CRM greeting ...
a day ago
... or escalating as needed. Answer calls with the Ithemba CRM greeting ... or escalating as needed. Answer calls with the Ithemba CRM greeting ...
a day ago
... or escalating as needed. Answer calls with the Ithemba CRM greeting ... or escalating as needed. Answer calls with the Ithemba CRM greeting ...
a day ago
... Availability to work shifts (International Call Centre) Operations Management and Continuous Improvement ... key performance indicators for agents and review agent performance according to ... employees Ensure that all agents meet agent adherence and reach service ...
3 years ago
... and useful technical assistance on Call Centre Voice Setup (On-premise ... sets, IP station IDs, Agent IDs Registering/troubleshooting new/existing ... the End-Users/CC agents Provide guidance to end ... of the voice PBX, Call Centre solutions, ACD and Outbound ...
2 years ago
... DUTIES & RESPONSIBILITIES Determines call centre operational strategies by conducting needs ... implementations Maintains and improves call centre operations by monitoring ... initiating corrective actions Prepares call centre performance reports by collecting ...
3 years ago
... all financial advisors, external agents, or call centre agentsadhere to FAIS Act requirements ... ensuring that all advisors and agents operate ethically and within regulatory ... direct supervision of advisors and agents, regularly evaluating their sales activities ...
9 days ago
... Perform quality assurance on Contact Centre Agent calls and act as feedback channel ... - Monitor all calls and email responses to assess Agents demeanour, technical accuracy ... , creating and implementing Contact Centre quality processes and procedures; ...
25 days ago
... , a call centre located in Randburg, Johannesburg, are looking to employ customer service agents ... on the territory and their call centre is open 7 days a week, ... Availability to work shifts (International Call Centre) Job Description Identify the needs ...
3 years ago
... only No telephonic sales No call centre sales Face to face sales ... a minimum of 5 active lead referral agents • Meet all KPl's as laid ... insurance either as a Broker Agent or Tied Agent. Alternatively, must have SOLID ...
2 years ago
... does not help clarify then call the agent. Design itineraries around company ... Maintain booking file (electronically) incl. Agent correspondence, AP correspondence, costings, invoices ... does not help clarify then call the agent. Design itineraries around company ...
25 days ago
... does not help clarify then call the agent. Design itineraries around company ... Maintain booking file (electronically) incl. Agent correspondence, AP correspondence, costings, invoices ... does not help clarify then call the agent. Design itineraries around company ...
25 days ago
... and manage a team of Call Centre Sales Agents to achieve exceptional results. Min ... 2 years contact Centre Team Leader experience ... day shift employees Strong contact Centre operations know how Effective people ...
2 years ago
... (Grade 12) 3+ years contact Centre Sales Management experience. 2+ year ... manage a team. Understanding Call center principles and practices Understands ... outbound projects. Advantageous Call Centre training & coaching experience Call handling & scripting ...
a year ago
... relevant and accurate data for call centre data and VIP customer data ... the team leaders of the call centre in order to achieve certain ...
5 days ago
Description: Call Centre Sales experience preferably Financial Sector ... least 2 + years work experience in a Call Centre Environment. Matric. Good Command of ...
26 days ago
... manipulation and analysis Assist with Call Centre Operations and strategies when necessary ... manipulation and analysis Assist with call centre operations and strategies where needed ...
a month ago
Description: Call Centre Sales experience preferably Financial Sector ... least 2 + years work experience in a Call Centre Environment. Matric. Good Command of ...
a month ago