Description:
Purpose of the Role:
The FAIS Supervisor plays a key role in supporting the Key Individual (KI) by ensuring that all financial advisors, external agents, or call centre agentsadhere to FAIS Act requirements. The role reports directly to the Head of Legal, but the FAIS Supervisor will be trained and managed by the KI, gaining valuable experience and mentorship to ultimately transition into a future Key Individual (KI) role. The Supervisor will act as the primary line of defence in identifying and addressing any compliance issues within sales practices, ensuring that the KI's strategic oversight is well-supported with accurate and consistent monitoring.
This role ensures that sales practices across all distribution channels meet legal standards, thereby protecting the company from legal risks and ensuring that all advisors and agents operate ethically and within regulatory boundaries.
The FAIS Supervisor is essential in maintaining the integrity of the supervisory process and ensuring that all agents meet the required competencies to be fully independent.
Role Summary:
As the FAIS Supervisor, you will take on the direct supervision of advisors and agents, regularly evaluating their sales activities to ensure they meet the FAIS Act and other regulatory standards.
Your primary focus will be to ensure that advisors and agents comply with legal requirements, avoid misrepresentation, and protect customers from mis-selling. You will conduct monthly competency assessments, review sales practices, and ensure ongoing compliance, providing the KI with detailed reports and feedback on agent performance. This data will be crucial for the KI to assess agent competency, identify training needs, and determine whether they are ready for independent operation.
Youll play a key role in maintaining the integrity of the compliance process, ensuring clear communication with both agents and the KI about performance and compliance issues. By thoroughly assessing sales processes, offering coaching, and identifying areas for improvement, you will help the KI mitigate regulatory risks and create an environment where agents can succeed, achieve their goals, and positively impact the lives of our customers.
Benefits:
The right candidate will have a clear path for growth into a Key Individual (KI) role, with the opportunity to work closely alongside the KI and Head of Legal. This collaboration will provide valuable hands-on experience in compliance leadership and regulatory oversight, Ongoing mentorship and training in regulatory compliance, enhancing your skills for future leadership roles Competitive Salary Key Responsibilitie