... a dynamic and customer-focused Service Centre Consultant to join their growing ... . About the Role: The Service Centre Consultant will serve as the ... operations. Key Responsibilities: Handle inbound calls and respond to written queries ...
6 days ago
... technical support professionals within the call centre environment, promoting high performance and ... . Apply data analytics to evaluate call centre operations, identify service trends, and ...
30 days ago
... technical support professionals within the call centre environment, promoting high performance and ... . Apply data analytics to evaluate call centre operations, identify service trends, and ...
30 days ago
... Requirements: Matric Proven experience in a Call Centre or customer-facing support environment ... operational knowledge of CRM or call tracking tools. A team player with ...
29 days ago
... cross-functional teams, including operations, call centres, and external service providers
5 days ago
... Sales Agents in the Contact Centre. It is a first line management ... . Manage Complaints. Manage application of call structure guidelines Qualification & Experience Matric ... at least 2 years’ experience in a call center environment (Outbound). Financial Services ...
19 days ago
... Street, Hillbrow, Wits RHI Research Centre Clinical Research Site (CRS) Key ... trial sites, in person, on calls or via email. Perform periodic ... Respond to temperature excursions and call outs as necessary Manage importation ...
25 days ago
... Management) and SOC (Security Operations Centre) solutions and vendor management, switching ... security issues Logging and updating calls via the ticketing system; Incident ...
7 days ago