... used within the contact centre. To ensure campaigns ... quality checks on dialer data and processes. - Train ... role, preferably in a contact centre environment. - Strong working ... contact centre KPIs and workforce management. - Knowledge of data protection ...
2 days ago
Description: The Technical Operator operates and controls machine processes, ... and visual management including QC data and downtime records. Key Accountabilities ... reviewing the PDCA dashboard Technical Operator May 2024 Page 2 of 5 Adherence ...
12 days ago