... within the Sales & Service Centre are identified for development ... with the Sales & Service Centre via their preferred platform ... in the Sales & Service Centre. Measured by monitoring escalated ... Ensure the Sales & Service Centre is competently staffed at a ...
12 days ago
... the life and non-life insurance legislative framework- 3 years Sound knowledge ... the Financial Intelligence Centre Act - 3 years Sound knowledge of Insurance Act - 3 years ... all applicable legislation to the Insurance business and ability to communicate ...
4 days ago
... join our Inbound Emergency Assistance Call Centre Department. Purpose: To assist ... operations of a customer service-orientated centre. Minimum Requirements: Grade 12 ... in the call centre/customer care environment. Experience in an insurance or related ...
3 days ago
... , a top-tier provider of simple insurance solutions since 1993, has built ... operational development team, supporting the call centre and working closely with IT ... the efficiency of fast-paced call centre operations. Key Responsibilities: Use SQL ...
8 days ago
... (underwriting) rules, rating, and insurance laws and regulations Make decisions ... . Call centre experience would be beneficial. Knowledge of long-term insurance industry ... Business and Operational knowledge of Insurance Industry administrative processes Good ...
5 days ago
... closely with the 24/7 Response Centre to provide exceptional support for ... Agile software development, particularly within call centres and logistics. Excellent communication skills ...
8 days ago
... Leader/ Supervisor experience in a Bank Call Centre Matric and a relevant tertiary qualification ...
12 days ago
... improvement in both efficiency and agent satisfaction. · Identify and maintain compliance ... of personnel. · Develop knowledge of call routing systems to ensure schedules ... match the call distribution rules. · Identify needed schedules ...
4 days ago
... and provide daily stats Conduct call audits and provide coaching Conduct ... High Risk calls/queries and escalating to the ... keeping and absenteeism etc. Monitor Agent: - Productivity, Collections, talk time and ...
8 days ago
... working practical knowledge of Data Centre Environments Have ISP industry working ... various 3rd parties to ensure call resolution Liaise with project management ...
9 days ago
... level of client service through call and email communications, e.g. responding on ... ? Sound knowledge of the life insurance industry (including pension funds) and ...
8 days ago
... Pro Sales Planning New business Agent contracts, Distribution channels Drives customer ... . Deal with speculative calls, aftercare and service calls Client visits new and ...
11 days ago
... cost effectiveness within the 3 Distribution Centres (Pretoria, Pinetown and Cape Town ... have valid licenses, permits and insurance coverage. Manage all documentation related ...
12 days ago
... Use both standard e-mail, cold calls and tailored outreach e-mails to ... based on type of client â?? (agent, wholesale, etc) Conduct market research ...
9 days ago
... Use both standard e-mail, cold calls and tailored outreach e-mails to ... based on type of client (agent, wholesale, etc) Conduct market research ...
12 days ago
... and export industry regulations. User-Centred Design: Conduct market and user ... contact for stakeholders, including export agents, service providers, and regulatory bodies ...
2 days ago
... and export industry regulations. User-Centred Design: Conduct market and user ... contact for stakeholders, including export agents, service providers, and regulatory bodies ...
8 days ago