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Senior call centre manager full-time jobs from the company Surgo hr & training in Western Cape (36 jobs)

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  • Surgo HR & Training
  • Cape Town
... targets • Target setting, call-flow management and interval control ... the whole team, through call and utilization times using ... Actively work with other Team Managers to ensure that all teams ... Insurance and / or contact centre experience will be preferred • Be ...
2 months ago
  • Surgo HR & Training
  • Cape Town
... an established venture capital investment manager that accelerates the international ... Minimum Requirements • Grade 12 - National Senior Certificate • Compliance related Tertiary Qualification ... taxes from the banks and call estate agents if a property ...
2 months ago
  • Surgo HR & Training
  • Cape Town
... parties. Job Purpose: The Growth Manager focuses on growing the business ... sales and marketing reports to senior management • ... Job Reference #: 202599 ...
2 months ago
  • Surgo HR & Training
  • Rosebank
... of 12 months unbroken inbound call centre experience • Customer service experience ... limited to: • Answer call and respond to customer ... house operating system • Complete call logs and reports • Assisting ... escalate when required to senior agents/team leader • ...
2 months ago
  • Surgo HR & Training
  • Rosebank
... of 12 months unbroken inbound call centre experience • Customer service experience ... limited to: • Answer call and respond to customer ... house operating system • Complete call logs and reports • Assisting ... escalate when required to senior agents/team leader • ...
2 months ago
  • Surgo HR & Training
  • Rosebank
... of 12 months unbroken inbound call centre experience • Customer service experience ... limited to: • Answer call and respond to customer ... house operating system • Complete call logs and reports • Assisting ... escalate when required to senior agents/team leader • ...
2 months ago
  • Surgo HR & Training
  • Rosebank
... of 12 months unbroken inbound call centre experience • Customer service experience ... limited to: • Answer call and respond to customer ... house operating system • Complete call logs and reports • Assisting ... escalate when required to senior agents/team leader • ...
2 months ago
  • Surgo HR & Training
  • Rosebank
... of 12 months unbroken inbound call centre experience • Customer service experience ... limited to: • Answer call and respond to customer ... house operating system • Complete call logs and reports • Assisting ... escalate when required to senior agents/team leader • ...
2 months ago
  • Surgo HR & Training
  • Rosebank
... of 12 months unbroken inbound call centre experience • Customer service experience ... limited to: • Answer call and respond to customer ... house operating system • Complete call logs and reports • Assisting ... escalate when required to senior agents/team leader • ...
2 months ago
  • Surgo HR & Training
  • Cape Town
... systems and handle outbound voice calls, written correspondence and other ... service skills (essential) • Experience in call centre or travel and tourism industry ... levels • Demanding and time-sensitive call centre environment • No criminal record Should ...
2 months ago
  • Surgo HR & Training
  • Cape Town
... levels Demanding and time-sensitive call centre environment Work on airline reservations ... systems and handle outbound voice calls, written correspondence and other multimedia ...
2 months ago
  • Surgo HR & Training
  • Kraaifontein
... on quote requests • taking inbound calls • Assisting customers to take out ... (advantageous) • 8 12 months Outbound Contact Centre experience in Insurance Sales • Preferably ...
2 months ago
  • Surgo HR & Training
  • Cape Town
... not limited to: • Answer incoming calls and promptly address customer inquiries ... resolve customer issues. • Maintain detailed call logs and generate reports as ... customers and escalate issues to senior agents or team leaders when ...
2 months ago
  • Surgo HR & Training
  • Rosebank
... not limited to: • Answer incoming calls and promptly address customer inquiries ... resolve customer issues. • Maintain detailed call logs and generate reports as ... customers and escalate issues to senior agents or team leaders when ...
2 months ago
... not limited to: • Answer incoming calls and promptly address customer inquiries ... resolve customer issues. • Maintain detailed call logs and generate reports as ... customers and escalate issues to senior agents or team leaders when ...
2 months ago
... not limited to: • Answer incoming calls and promptly address customer inquiries ... resolve customer issues. • Maintain detailed call logs and generate reports as ... customers and escalate issues to senior agents or team leaders when ...
2 months ago
  • Surgo HR & Training
  • Cape Town
... not limited to: • Answer incoming calls and promptly address customer inquiries ... resolve customer issues. • Maintain detailed call logs and generate reports as ... customers and escalate issues to senior agents or team leaders when ...
2 months ago
... not limited to: • Answer incoming calls and promptly address customer inquiries ... resolve customer issues. • Maintain detailed call logs and generate reports as ... customers and escalate issues to senior agents or team leaders when ...
2 months ago
  • Surgo HR & Training
  • Cape Town
... not limited to: • Answer incoming calls and promptly address customer inquiries ... resolve customer issues. • Maintain detailed call logs and generate reports as ... customers and escalate issues to senior agents or team leaders when ...
2 months ago
... not limited to: • Answer incoming calls and promptly address customer inquiries ... resolve customer issues. • Maintain detailed call logs and generate reports as ... customers and escalate issues to senior agents or team leaders when ...
2 months ago
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