... sources, such as CRM systems, call logs, and internal databases. Ensure ... a BPO environment. Experience with analysing call centre metrics and operational data is ...
20 days ago
... vision, strategy, and roadmap for call centre solutions, ensuring seamless communication, smarter ...
2 days ago
... working practical knowledge of Data Centre Environments Have ISP industry working ... various 3rd parties to ensure call resolution Liaise with project management ...
a day ago
... working practical knowledge of Data Centre Environments Have ISP industry working ... various 3rd parties to ensure call resolution Liaise with project management ...
a month ago
... , and manage QA analysts and supervisors, ensuring the team has the ... and Reporting Oversee quality audits, call monitoring, and other performance evaluation ...
10 days ago