... , and continuous improvement within the QA department. 3. Monitoring and Reporting ... effective. Requirements: The Quality Assurance (QA) Manager is responsible for developing ... , and continuous improvement within the QA department. 3. Monitoring and Reporting ...
16 days ago
... (KPIs) Provide insights to improve agent performance and customer outcomes. Process ... (KPIs) Provide insights to improve agent performance and customer outcomes. Collaborate ...
27 days ago