Description: Infrastructure & Facilities Coordinator Description This position will serve ... in CPT – weekly with video call to JHB and DBN. ? Ensure ...
9 months ago
... is looking for a reliable Facilities coordinator to undertake upkeep and repair ... . REQUIREMENTS Proven experience in a facilities coordinator or similar role Experience with ...
9 months ago
... weeks (where we unpack the calls sent to internal staff & ... (Client Journeys) done daily (call analysis of query) Reporting Weekly ... quality team Monthly repeat call analysis report Monthly top ... to Operations & Team) Weekly call listening sent by the client ...
10 months ago
... weeks (where we unpack the calls sent to internal staff & ... (Client Journeys) done daily (call analysis of query) Reporting Weekly ... quality team Monthly repeat call analysis report Monthly top ... to Operations & Team) Weekly call listening sent by the client ...
2 years ago
... , mentor and coach a team of Call Centre Agents to create and ... . • Leading and managing a team of Call Centre Agents to achieve client ...
2 years ago
... . Duties and responsibilities: * Answering incoming calls and emails * Booking confirmations with ...
2 years ago
... with the goal of first call resolution and end-to- ... resolve the query Ensure customer call backs to provide an ... of the query Ensure first call resolution on customer queries Strive ... in customer services, preferably in a call center At least 1 year technical ...
a year ago
... with the goal of first call resolution and end-to- ... resolve the query Ensure customer call backs to provide an ... of the query Ensure first call resolution on customer queries Strive ... in customer services, preferably in a call center At least 6 months technical ...
2 years ago
... Responsibilities: Participates in design of call monitoring formats and quality standards ... . Performs call monitoring and provides trend data ... as needed. Coordinates and facilitates call calibration sessions for staff. Provides ...
9 months ago
... immediately on the close loop call it will be logged to ... Experience: Min 6 months call centre experience Previous Call Centre, Retail, customer facing ...
a year ago
Description: Job Description Call force success is all down ... come with every role at Call force, we’d love to hear ... Market. You’ll make outbound calls to our existing customers, identifying ...
10 months ago
... on.. CallForce Direct is a specialized Call Centre recruitment company focusing on ... of South Africans within the Call Centre environment. We would like ...
a year ago
... the customer Requirements • Matric • Certified Call Centre Manager or equivalent qualification ... advantage • 2-4 years’ experience in a BPO Call Centre Management position • Knowledge of ...
a year ago
... regular quality assessments of sales calls, chat interactions, and other customer ... a QA TL / similar role within a call center/ BPO or sales environment ...
9 months ago
... regular quality assessments of sales calls, chat interactions, and other customer ... a QA TL / similar role within a call center/ BPO or sales environment ...
10 months ago
... role in the team, providing call/incident management, IT support, control ... P1/P2 escalations • • Ensure all calls logged via IT Request and ...
10 months ago
... . Key responsibilities: Answer inbound voice calls from customers regarding automotive queries ... language subject pass mark 2 years call centre and BPO level experience ...
a year ago
... inbound technical service enquiries in a call center environment. Achieve service levels ... business. Effectively follow up on calls including other key commitments made ...
a year ago
... inbound technical service enquiries in a call center environment. Achieve service levels ... business. Effectively follow up on calls including other key commitments made ...
2 years ago
... and evaluate the performance through call monitoring, role-playing, and performance ...
10 months ago