... - winning BPO service provider of innovative customised contact centre solutions from South ... a motivated and dedicated Junior Dialler Administrator to join our night shift ... : Previous experience working in a contact centre environment. Knowledge of IT/Dialer ...
a year ago
... managing a team of Call Centre Agents to achieve client SLA ... goals including: o Customer Satisfaction Score o Service Level Goals o Quality Goals • Guiding ... campaign Requirements • Matric • 1-2 years contact Centre Team Leader experience Competencies • Strong ...
2 years ago
... in the BPO/Contact Centre sector in Cape Town ... to understand and meet service delivery levels. Ensure implementation ... & maintenance of Service Level Agreements and Standard ... conflict. Strong customer service focus. Flexibility and adaptability ...
a year ago
... our team of customer service associates within an award-winning ... , delivering a high-quality service Apply empathy and patience when ... pass mark 2 years call centre and BPO level experience – ... the highest level of service possible whether through voice, ...
2 years ago
... : Join our team of customer service associates within an award-winning ... or more of customer service experience in a Contact Centre Automotive experience of ... providing the highest level of service possible whether through voice, chat ...
2 years ago
... : Join our team of customer service associates within an award-winning ... or more of customer service experience in a Contact Centre Automotive experience of ... providing the highest level of service possible whether through voice, chat ...
2 years ago
... is responsible for recovering poor service experiences for Vodapay customers ... Min 6 months call centre experience Previous Call Centre, Retail, customer facing experience ... writing chat skill required Customer Service Orientation Attention to Detail (Generic ...
a year ago
... -winning BPO service provider delivering innovative and customized contact centre solutions from ...
a year ago
... -winning BPO service provider delivering innovative and customized contact centre solutions from ...
a year ago
... -winning BPO service provider delivering innovative and customised contact centre solutions from ...
a year ago
... Winning BPO service provider delivering innovative and customized contact Centre solutions from ...
2 years ago
... understanding of the products or services offered and can effectively communicate ... training within a BPO or contact centre environment. Strong understanding of sales ...
a year ago
... - winning BPO service provider of innovative customised contact centre solutions from South ... skills, product knowledge, and customer service abilities. Collaborate with campaign managers ...
a year ago
... to satellite and online entertainment services on the night shift. This ... -winning BPO service provider delivering innovative and customized contact centre solutions from ...
a year ago
... place to achieve agreed contact centre service, sales and quality targets • Continually ... a BPO Contact Center or similar services company. • Bachelor’s Degree • 5+ years’ experience ...
2 years ago
... DO? Santam Operations, Commercial Contact Centre have career opportunities available for ... providing an end-to-end service and support to brokers. WHAT ... from the brokerage, and broker services; Dealing with general insurance and ...
2 years ago
... for driving sales and customer service outcomes. Focus on providing differentiation ... motivate, operational teams. Ensure optimal service delivery through scheduling and continuous ... place to achieve agreed contact centre service, sales and quality targets. ...
a year ago