... Description: The Service Desk provides end-users ... Party related problems. A Service Desk operative will assume full ... well being of the Service desk. Ticket Logging • To ... within timescales identified within the Service Level Agreement. • To provide ...
a year ago
... independent provider of IT infrastructure services. We are looking for a ... the value added from the service. Maintain a proactive Problem tracker ... Problem management, Delivery Leadership, Service Desk, Remote Desktop Services, Technical teams, Automation team ...
2 years ago
... 1st level technical support Service restoration Fulfillment of service request and advice ... line support service via the Service Desk, receiving incidents and service requests from ... . Work to tight deadlines / service levels Business etiquette Broad knowledge ...
2 years ago
... devices within the set expected service levels and in a quality beyond ...
2 years ago
... definition, negotiation and delivery of service propositions focused on high end ... implementation of the Partner Travel Services Desk will result in a significant increase ... operations for the Partner Travel Services Desk As a successful Head of Partner ...
a year ago
... · External Vendors – Primarily for Service Desk Management. Organizational Relationships Reports To ... Business Processes, IT Process, Service Delivery is vital. · Working ... communication skills · Strong customer service orientation ability to connect with ...
a year ago
... Internal stakeholders. Participate in ongoing Service Delivery Reviews (MBR / QBR ... , implementing and review of service improvement initiatives. Drive productivity ... External Vendors – Primarily for Service Desk Management Work Experience Requirements Minimum ...
2 years ago
... Internal stakeholders. Participate in ongoing Service Delivery Reviews (MBR / QBR ... , implementing and review of service improvement initiatives. Drive productivity ... External Vendors – Primarily for Service Desk Management Work Experience Requirements Minimum ...
2 years ago
... JHB Position - Senior Back Office Engineer Salary Range – R45 000 – ... MS 365 environments. Enterprise Security Services (Endpoint, Server protection). Experience ... Directory, LDAP, Exchange, Remote Desktop Services, and IIS. Messaging fundamentals (Mimecast ...
2 years ago
... looking for a Technical Support Engineer (Solar PV Industry) reporting ... of product in our Service Centre as well as ... implementing new products and services Gaining internal knowledge about ... for the first line service Qualifications Bachelor’s Degree in ...
2 years ago
... for a Junior Solar PV Engineer reporting to our Business Development ... of product in our Service Centre as well as ... implementing new products and services Gaining internal knowledge about ... for the first line service Qualifications Bachelor’s Degree in ...
2 years ago
... to find work and provide services. The software will serve users ... be doing: Oversee a team of engineers to deliver on the product ...
2 years ago
... new starters to the designated Service Desk Deliver training courses Assess training ... Provide input into the larger Service Desk on-boarding programme - identify ... Members, Customers and Service Management teams Liaises with Service Desk Team Leaders to ...
a year ago
... : Main purpose of the job A Service Desk operative will assume full responsibility ... and well-being of the Service desk. Business Conduct Professionalism when communicating ... , within timescales identified within the Service Level Agreement. To provide a ...
2 years ago
... · External Vendors – Primarily for Service Desk Management. Technical Skills · Good understanding ... Business Processes, IT Process, Service Delivery is vital. · Working ... communication skills · Strong customer service orientation ability to connect with ...
a year ago
... . External Vendors – Primarily for Service Desk Management. Organizational Relationships Reports To ... Business Processes, IT Process, Service Delivery is vital. Working knowledge ... communication skills Strong customer service orientation ability to connect ...
a year ago
... independent provider of IT infrastructure services. We are looking for a ... the value added from the service. Maintain a proactive Problem tracker ... Problem management, Delivery Leadership, Service Desk, Remote Desktop Services, Technical teams, Automation team ...
2 years ago
... identifying, implementing and review of service improvement initiatives. Drive productivity improvements ... Teams. External Vendors – Primarily for Service Desk Management. Education Requirements Graduate, Preference ...
2 years ago
... KEY PERFORMANCE AREAS Maintains service and quality levels ... break-fix calls and service requests Develops and maintains ... Office staff, relating to desk-top issues and ensuring ... quarterly reports Conducts continual service improvement studies within the ...
2 years ago
... Ensure Utilities are maintained and serviced Responsible for monitoring of all ... to respond to a breakdown Ensure service providers adhere to cGMP and ... and illustrate system consideration by engineers in broader determinations affecting system ...
2 years ago
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