... Description: The Service Desk provides end-users ... Party related problems. A Service Desk operative will assume full ... well being of the Service desk. Ticket Logging • To ... within timescales identified within the Service Level Agreement. • To provide ...
a year ago
... devices within the set expected service levels and in a quality beyond ...
2 years ago
... · External Vendors – Primarily for Service Desk Management. Organizational Relationships Reports To ... Business Processes, IT Process, Service Delivery is vital. · Working ... communication skills · Strong customer service orientation ability to connect with ...
a year ago
... Internal stakeholders. Participate in ongoing Service Delivery Reviews (MBR / QBR ... , implementing and review of service improvement initiatives. Drive productivity ... External Vendors – Primarily for Service Desk Management Work Experience Requirements Minimum ...
2 years ago
... : Main purpose of the job A Service Desk operative will assume full responsibility ... and well-being of the Service desk. Business Conduct Professionalism when communicating ... , within timescales identified within the Service Level Agreement. To provide a ...
3 years ago
... . External Vendors – Primarily for Service Desk Management. Organizational Relationships Reports To ... Business Processes, IT Process, Service Delivery is vital. Working knowledge ... communication skills Strong customer service orientation ability to connect ...
3 months ago
... · External Vendors – Primarily for Service Desk Management. Technical Skills · Good understanding ... Business Processes, IT Process, Service Delivery is vital. · Working ... communication skills · Strong customer service orientation ability to connect with ...
a year ago
... identifying, implementing and review of service improvement initiatives. Drive productivity improvements ... Teams. External Vendors – Primarily for Service Desk Management. Education Requirements Graduate, Preference ...
2 years ago