... employ an IT Service Delivery Manager for Technology Operations who will ... Shoulder responsibility and work with Internal Audit Teams to meet compliance requirements ... All Technology Sub-Functions. Internal / External Audit Teams. Primary External Interactions ...
a year ago
... an excellent IT Service Delivery Manager for George Western Cape ... quarterly basis · Compliance assurance - support audit activities along with risk identification ... All Technology Sub-Functions. Internal / External Audit Teams. Primary External Interactions ...
a year ago
... and accurate reporting of the internal rating on the SLA parameters ... compliance in business processes to internal standards and third-party certification ... to Operations in closure of audit findings Train / mentor QCAs on ...
2 years ago
... and accurate reporting of the internal rating on the SLA parameters ... compliance in business processes to internal standards and third-party certification ... to Operations in closure of audit findings Train / mentor QCAs on ...
2 years ago
... hygiene checks Conducting audits as per the monthly audit calendar Preparation of ... audit reports and highlighting any ... work in a continually challenging environment Auditing skills and eye for details ...
2 years ago
... accordance with SLA and Internal standards Ensure that the ... adherence in process and audits Number of defects made ... Primary Internal Interactions Team for the purpose of coordination Manager ... Operations and Support hiring managers – for the purpose ...
2 years ago
... International BPO/Call Centre Team Manager / Assistant Manager/Team Leader Basic Function ... where required Ensure compliance with internal policies and procedures, external regulations ... Collect and provide data for audits Effectively management of workload ...
a year ago
... services strategy. The Credit Account Manager will drive and implement practical ... commercially viable. The Credit Account Manager will work closely with stakeholders ... communication Collaborate with Analytical partners (internal and external) Monitor and share ...
2 years ago
... of Agents and Assistant Managers and Lead Assistant Managers. · Executive quarterly ... Agents and Assistant Managers and Lead Assistant Managers and consequent development ... progress. · Ensure compliance with internal policies and procedures, external regulations ...
a year ago
... : Assistant Vice President Supervises: Assistant Managers & their respective Teams This role ... in accordance with SLA and Internal standards Ensure that the quality ... % compliance on Background Checks and Audits SKILLS Process Specific Skills Interviewing ...
2 years ago
... background Responsibilities for Learning & Development Manager Keep track of a vast number ... Report on L&D initiative progress to internal and external stakeholders Take responsibility ... appraisals and consultation with line managers Drive closure of training ...
2 years ago
... for an Excellent Human Resource Manager! Performance parameters · Timeous closure an ... a Customer satisfaction score of 80%+ (internal) based on communication, closure of ... meetings on project closures · Manage internal and external relationships to ensure ...
a year ago
... accounts Primary Internal Interactions Transitions Reviews: Program Leads, Transitions Managers, Operations ... Leads, Operations Managers, Quality and PE ... clients as well as internal stakeholders and convince them ...
2 years ago
... ER forum where all cases, internal and external are discussed with ... a Customer satisfaction score of 80%+ (internal) based on communication, closure of ... closures and business updates Manage internal and external relationships to ensure ...
2 years ago
... Primary Internal Interactions Transitions Reviews: Program Leads, Transitions Managers, ... Operations Leads, Operations Managers, Quality and ... Development: Program Leads, Transitions Managers, Training function, external ...
a year ago
... . We are looking for a Problem Manager within the newly formed Proactive ... processes. Requirements: As a Proactive Problem Manager, you are required to: Be ... and business-like manner to internal and external customers Abil...
2 years ago
... and driving revenue Collaborate with internal teams to create effective marketing ...
2 years ago
... updated Ensuring adherence to all internal process documents and policies Document ...
2 years ago
... and timeously to ensure that internal and external stakeholders are engaged ... and lead a team of Team Managers. Implement strategic plans and objectives ...
2 years ago
... looking for an excellent WFM Manager to join the team! Basic ... and work patterns Performs routine audits of call center reports to ...
a year ago