... strategy. Must be working in a Call Centre environment Manage relationships and SLA ...
a year ago
Description: Basic Function: The candidate will lead the Quality Excellence Insurance vertical, interfacing with colleagues across all levels; ensure implementation of quality management framework for each client areas and have quality control and ...
a year ago
... airline reservations systems & handle voice calls in English & Italian including written ... levels. • Demanding and time-sensitive call centre environment Requirements • Native level fluency ...
2 years ago
... record Experience in Customer Services / Call Centre / travel and tourism sector advantageous ...
2 years ago
... time Proactive response to agent requests including suggestions on ... running of the sales process Follow up with agents after a ... -oriented and fast-paced sales environment Ability to find ... problems Good knowledge of sales systems Strong administration and ...
2 years ago
... duty Do various quotations for agents Obtain and where possible ... operation of the tour Ensure agent’s information and tour information ... manager Create invoices for agents and keep track of ... the tour Request sales updates on groups from agents, get the ...
2 years ago
... Not only receives calls from but also initiates calls to the clients ...
2 years ago
... seeking German speaking Customer Service Agents to join their new UK ... Previous customer service experience Inbound Call Centre experience advantageous Previous travel or ...
2 years ago
... seeking Dutch speaking Customer Service Agents to join their division. This ... · Previous customer service experience · Inbound Call Centre experience advantageous · Previous travel or ...
3 years ago
... suit their needs. Promoting the sale of various types of utility ... service delivery. Brief Job Description Call handling, customer support and service ... as a debt collections/customer service agent/ sales experience Must be available to ...
2 years ago
... with the company´s sales strategy to ensure sustainable ... consistently high level of sales opportunities with clients by ... Comprehensive knowledge of FX sales, systems and processes Provides ... effective ability to cold call Bilingual English and Afrikaans ...
a year ago
... identifying training needs for the agents and process level issues that ... agents · Conduct/participate in calibration exercises on regular basis · Handle incoming calls ... in the process · Brief new agents joining the process and explain ...
2 years ago
... identifying training needs for the agents and process level issues that ... agents Conduct/participate in calibration exercises on regular basis Handle incoming calls ... in the process Brief new agents joining the process and explain ...
2 years ago
... for travel request distribution to agents Supporting Sales consultants with all administrative ... to support Senior Sales Consultant Work directly with Sales Managers to resolve ... of experience in a Concierge or Sales Administrative Assistant role The successful ...
a year ago