Description:
Popular Take away coffee shop franchise looking for someone that is confident, reliable, and ready to ensure our stores meet the highest standards. We’re looking for a Shop operations Leader to enforce company policies, protect the brand reputation, and maintain excellence across all locations: Cape Town (Head Office-Based) – Frequent Travel to Gauteng and KwaZulu-Natal
Key Responsibilities:
Conduct inspections and audits at stores in Gauteng, KwaZulu-Natal, and Cape Town.
Ensure rules and policies are strictly followed to uphold the brand's reputation.
Provide feedback and assist in corrective actions where needed.
Monitor compliance: Keep up to date with laws and regulations, and monitor compliance with them
Conduct audits: Perform audits to identify potential weaknesses and noncompliance
Investigate violations: Investigate irregularities and non-compliance issues
Report findings: Report findings to management and regulatory bodies
Develop policies: Develop internal policies and ensure they are followed
Educate employees: Educate employees on regulations and the impact of non-compliance
Review materials: Review marketing materials, presentations, and websites for compliance
Assist with requests: Assist with gathering information in response to regulatory requests
Perform administrative tasks: Create and maintain files, and perform other administrative tasks
Requirements :
Valid driver’s license and access to a reliable vehicle (travel allowance provided).
Must be confident, strict, and able to enforce rules effectively.
Reliable, self-managed, and proactive.
Passionate about protecting the brand and ensuring compliance.
Training will be provided, and previous experience in audits or inspections will be an advantage.
Email your updated CV to:work@xpressocafe.co.za