Tasting Room Assistant Manager

Description:

• Customer service: Ensure all customers are happy / handle unhappy customers / welcome guests.
• Wine sales: Wine sales are priority number
• Offering tastings.
• Stock takes of wine (tasting room / stock room).
• Stock take of kitchen items (food / ice).
• Stock of tastings (wine poured for tastings).
• Restocking the retail shelf.
• Restocking of fridges.
• Open TR (Tasting Room).
• Cash float.
• Check counter items (stationery / menus / till rolls, etc.).
• Log in to POS system.
• Ensure TR is ready for trading (lights on, outside lights on, fountain on, music on, cleaning).
• Closing TS:
  • Lights on outside
  • Lights off inside
  • Fountain off
  • Music off
  • All doors in TR are locked
  • Kitchen door is locked
  • Kitchen fruits/meats in sealable containers
  • Alarm on
  • Candles off
  • Gas off
• Kitchen roster done and up to date (check fridges and kitchen are neat).
• Checking bathrooms.

Requirements:

• Customer service: Ensure all customers are happy / handle unhappy customers / welcome guests.
• Wine sales: Wine sales are priority number
• Offering tastings.
• Stock takes of wine (tasting room / stock room).
• Stock take of kitchen items (food / ice).
• Stock of tastings (wine poured for tastings).
• Restocking the retail shelf.
• Restocking of fridges.
• Open TR (Tasting Room).
• Cash float.
• Check counter items (stationery / menus / till rolls, etc.).
• Log in to POS system.
• Ensure TR is ready for trading (lights on, outside lights on, fountain on, music on, cleaning).
• Closing TS:
  • Lights on outside
  • Lights off inside
  • Fountain off
  • Music off
  • All doors in TR are locked
  • Kitchen door is locked
  • Kitchen fruits/meats in sealable containers
  • Alarm on
  • Candles off
  • Gas off
• Kitchen roster done and up to date (check fridges and kitchen are neat).
• Checking bathrooms.

• Lights on outside
• Lights off inside
• Fountain off
• Music off
• All doors in TR are locked
• Kitchen door is locked
• Kitchen fruits/meats in sealable containers
• Alarm on
• Candles off
• Gas off

• Relevant experience required

• Relevant experience required