Where

Regional Manager (Operations)

West Coast Personnel
Cape Town Full-day Full-time

Description:

Role OverviewReporting directly to the Managing Director, the Regional Manager Operations will play a strategic role in driving sales growth, achieving revenue targets, and delivering exceptional customer service across retail branches within the Urban Region. Key Responsibilities & Performance Indicators
  • Develop a deep understanding of the retail portfolio and key customer needs
  • Conduct business data analysis and scenario modeling
  • Identify and capitalize on new business opportunities with an entrepreneurial mindset
  • Oversee operations across multiple locations, ensuring performance targets are met
  • Develop and implement sales strategies; analyze and forecast sales trends
  • Prepare and manage annual budgets, and maintain strong expenditure controls
  • Ensure accurate stock management and product availability
  • Ensure full compliance with internal policies and external regulations
  • Build and lead high-performing teams across diverse environments
  • Foster strong, trust-based relationships with internal and external stakeholders
  • Serve as the primary link between key customers and internal departments
  • Drive the optimization of ERP systems
  • Generate and interpret functional management reports
  • Contribute to marketing initiatives through digital content aligned with the company’s brand

Minimum Requirements & Key Leadership Attributes
  • Relevant Tertiary Qualification (e.g., Business Administration, Commerce, Accounting)
  • Minimum of 6 years of managerial experience in retail operations, with at least 3 years at a regional/multi-store level
  • Proven track record in sales and operational performance
  • Strong negotiation and communication skills
  • Proficiency in data analysis, inventory management, and business applications
  • Ability to deliver continuous incremental value
  • Strong capability in dealing with complexity
  • Sound, pragmatic judgment
  • High self-awareness and emotional intelligence
  • Results-driven with a strong achievement orientation

Requirements:

  • Develop a deep understanding of the retail portfolio and key customer needs
  • Conduct business data analysis and scenario modeling
  • Identify and capitalize on new business opportunities with an entrepreneurial mindset
  • Oversee operations across multiple locations, ensuring performance targets are met
  • Develop and implement sales strategies; analyze and forecast sales trends
  • Prepare and manage annual budgets, and maintain strong expenditure controls
  • Ensure accurate stock management and product availability
  • Ensure full compliance with internal policies and external regulations
  • Build and lead high-performing teams across diverse environments
  • Foster strong, trust-based relationships with internal and external stakeholders
  • Serve as the primary link between key customers and internal departments
  • Drive the optimization of ERP systems
  • Generate and interpret functional management reports
  • Contribute to marketing initiatives through digital content aligned with the company’s brand
  • Relevant Tertiary Qualification (e.g., Business Administration, Commerce, Accounting)
  • Minimum of 6 years of managerial experience in retail operations, with at least 3 years at a regional/multi-store level
  • Proven track record in sales and operational performance
  • Strong negotiation and communication skills
  • Proficiency in data analysis, inventory management, and business applications
  • Ability to deliver continuous incremental value
  • Strong capability in dealing with complexity
  • Sound, pragmatic judgment
  • High self-awareness and emotional intelligence
  • Results-driven with a strong achievement orientation
30 May 2025;   from: careers24.com

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