Food & Beverage Manager - Greyville

Description:

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Food & Beverage to be based in Greyville. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for overseeing daily Food & Beverage operations, ensuring compliance with health, safety, and hygiene standards. Manage food quality, stock control, budgeting, and cash handling to maximize profitability. Supervise and train F&B staff, enforce performance standards, and deliver excellent customer service. Collaborate on menu development and promotions, maintain facility cleanliness, and prepare operational reports. Support management with additional tasks as needed.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring:

• A minimum of 3-years Food & Beverage management experience.
• A valid South African driver’s license.

A Bonus to Have:

• Food & Beverage management/Culinary Art qualification.
• Experience in managing a catering kitchen.

What You’ll Do For The Brand:

• Ensure compliance with health, safety and Hygiene regulations with regards to food handling, preparation, serving and building maintenance on site for bar and kitchen service areas.
• Ensure internal F&B processes are followed.
• Ensure the POS system is always up and running and accurately recording and reporting.
• Ensure the F&B facility is always well maintained, clean, tidy work and service areas. This includes the entire kitchen area, freezer/fridges/storerooms/service areas/dining areas/bar area.
• Ensure the cutlery and crockery is clean and in good condition for use by customers.
• Ensure cash up processes are followed in order to accurately account for/disclose and report on sales.
• Monitor food preparation, portion sizes and presentation of food to ensure that food is prepared and presented in an acceptable manner and according to quality standards.
• Coordinate kitchen and service resources to ensure economical use of food, timely preparation and optimal service delivery.
• F&B cost and budget management to ensure maximum profitability. Financial management of F&B targets for the site, cash and stock control.
• Manage the stock control function related to F&B in terms of scheduling and receiving food and beverage deliveries. Ensure stock is maintained at a good standard- declare F&B stock wastages and breakages to dispense of expired stock.
• Ensure F&B stock is neatly packaged to preserve the stock and keep it in a neat and tidy condition, stored in appropriate locations.
• Maintain accurate record of stock (food and equipment/ inventories/crockery/ cutlery) utilizing the relevant software system (GAAP). Account for variances and shortages as well as corrective action and intervention.
• Ensure stock control, stock reconciliation, stock recording and stock reporting is accurate and well managed. This includes front and back office stock.
• Schedule resources and assign duties considering busy periods, events, operating hours to ensure that the F&B department is sufficiently staffed and able to meet operational requirements.
• Manage all Food and Beverage staff on site.
• Supervisors, and management of the waitrons/bartenders/cashiers as well as kitchen staff which includes chefs/grillers/kitchen coordinators/scullers etc.
• Ensure F&B staff conduct is acceptable and follow relevant disciplinary actions to address concerns.
• Establish standards for optimal staff performance and conduct performance reviews.
• Ensure poor performance management takes place with staff that underperform.
• Ensure superior customer service and customer experience. Pro-actively address customer complaints and ensure customer feedback is positive. Build strong relationships with regular customers/punters.
• Ensure timeous submission of daily, weekly, monthly F&B reports.
• Work closely with Betting Branch Manager to enquire about customer experience and areas of improvement to ensure that F&B experience attracts and retains customers/punters.
• Training, development and upskilling team in areas of development
• Menu development and costing
• Plan promotions and find creative ways to increase revenue or feet to the site
• Any other ad-hoc functions as requested by management.

What You’ll Bring To The Team:

• Good communication and interpersonal skills
• Strong attention to detail
• High level of integrity, trustworthiness & reliability

So, are you ready to level up, learn, and perform at your best? Apply now!

Please note that only applicants who meet the stipulated minimum requirements will be considered.

#LI-DNI#

Requirements:

• A minimum of 3-years Food & Beverage management experience.
• A valid South African driver’s license.

• Food & Beverage management/Culinary Art qualification.
• Experience in managing a catering kitchen.

• Ensure compliance with health, safety and Hygiene regulations with regards to food handling, preparation, serving and building maintenance on site for bar and kitchen service areas.
• Ensure internal F&B processes are followed.
• Ensure the POS system is always up and running and accurately recording and reporting.
• Ensure the F&B facility is always well maintained, clean, tidy work and service areas. This includes the entire kitchen area, freezer/fridges/storerooms/service areas/dining areas/bar area.
• Ensure the cutlery and crockery is clean and in good condition for use by customers.
• Ensure cash up processes are followed in order to accurately account for/disclose and report on sales.
• Monitor food preparation, portion sizes and presentation of food to ensure that food is prepared and presented in an acceptable manner and according to quality standards.
• Coordinate kitchen and service resources to ensure economical use of food, timely preparation and optimal service delivery.
• F&B cost and budget management to ensure maximum profitability. Financial management of F&B targets for the site, cash and stock control.
• Manage the stock control function related to F&B in terms of scheduling and receiving food and beverage deliveries. Ensure stock is maintained at a good standard- declare F&B stock wastages and breakages to dispense of expired stock.
• Ensure F&B stock is neatly packaged to preserve the stock and keep it in a neat and tidy condition, stored in appropriate locations.
• Maintain accurate record of stock (food and equipment/ inventories/crockery/ cutlery) utilizing the relevant software system (GAAP). Account for variances and shortages as well as corrective action and intervention.
• Ensure stock control, stock reconciliation, stock recording and stock reporting is accurate and well managed. This includes front and back office stock.
• Schedule resources and assign duties considering busy periods, events, operating hours to ensure that the F&B department is sufficiently staffed and able to meet operational requirements.
• Manage all Food and Beverage staff on site.
• Supervisors, and management of the waitrons/bartenders/cashiers as well as kitchen staff which includes chefs/grillers/kitchen coordinators/scullers etc.
• Ensure F&B staff conduct is acceptable and follow relevant disciplinary actions to address concerns.
• Establish standards for optimal staff performance and conduct performance reviews.
• Ensure poor performance management takes place with staff that underperform.
• Ensure superior customer service and customer experience. Pro-actively address customer complaints and ensure customer feedback is positive. Build strong relationships with regular customers/punters.
• Ensure timeous submission of daily, weekly, monthly F&B reports.
• Work closely with Betting Branch Manager to enquire about customer experience and areas of improvement to ensure that F&B experience attracts and retains customers/punters.
• Training, development and upskilling team in areas of development
• Menu development and costing
• Plan promotions and find creative ways to increase revenue or feet to the site
• Any other ad-hoc functions as requested by management.

• Good communication and interpersonal skills
• Strong attention to detail
• High level of integrity, trustworthiness & reliability