Description:
At Cell C, we are not just a telecommunications company; we are a people-centric and consumer-focused organization committed to delivering exceptional experiences to our customers. In line with our dedication to customer-centricity, we are seeking a seasoned professional to join our dynamic team as a Revenue Assurance Technical Specialist to join our dynamic team of #Changemakers.
Main Responsibilities
Data Science
- Identify valuable data sources and automate collection processes
- Undertake preprocessing of structured and unstructured data to discover trends and patterns
- Build predictive models and machine-learning algorithms to automate processes
- Combine models through machine learning, AI, etc
- Present information using data visualization techniques
Dashboard Development and Maintenance
- Design, develop and deliver revenue assurance solutions such as reports, cubes, dashboards, ad hoc data access solutions using best practices
- Understand data and data mart models as well as become familiar with the business information contained in each as well as the source systems
- Work closely with analysts and user representatives for technical delivery of reporting solutions
- Debug report issues by analyzing the data sources and SQLs to provide quick resolutions
- Participate in requirement gathering sessions, produce necessary design, development, and testing documentation
- Review designs, code and testing with the project team as appropriate
- Analyze requirements, assess current state as well as strategic goals and devise plans for delivering the most appropriate solution
- Management of the reporting data marts, that is, ensuring that they are updated continuously and that they contain relevant information- Dashboards (sufficiently summarized for use for reporting)
- Closely work with DBAs to fix performance bottlenecks in reporting
- Support and administer existing revenue assurance dashboard
- Propose improvements in existing revenue assurance dashboard
- Create data reporting solutions and implement reporting standards
Reporting and Analysis
- Prepare written reports on a monthly basis or as required
- Relate information across a number of dimensions, highlight areas of interest for the business, and apply the correct measurements and analysis techniques
- Provide oral presentations of statistical or technical scientific information to inform and report on the progress of data collation and integration
- Provide information at sufficiently summarized level for business management analysis, planning and control.
- Develop tools, templates and processes to assist in automation of workflow.
- Use investigative techniques in order to analyze business questions
- Identify the source of information, extracting and analyzing into a report, and presenting findings to the business
- Extract, organize, clean, structure data to provide reliable and timely information
- Collating and integrating data for reporting purposes
- Develop operational procedures for the extraction, editing, verification and management of statistical data
Qualifications
- GSM Certification preferred
- Degree (BCom/BSC) or IT Degree/Diploma
Experience
- 2 + years’ experience within a Global System for Mobile environment
- Strong IT systems experience
- 2 + years’ experience in a software development environment
- Experience in Application and Web Servers (Apache, Tomcat, SUN etc.)
- 2 years’ experience in data architecture design
- A working knowledge of the following;
- J2EE (EJB/CMP, JMS, JSP, JNDI, JDBC)
- XML (XSL/T, Xpath) HTML and Web Services (SOAP)
- RDBMS and SQL (SQL Server, Oracle, MySQL), and Store Procedures
- Linux, Red Hat, Ubuntu knowledge
- Python, Java, .NET, PHP programming
- Good knowledge of SAS, SQL and other analytical tools
- Excellent knowledge of MS Office (Word, Excel and PowerPoint).
- Essential knowledge:
- Revenue Assurance & GSM Fraud
- Computer literacy at an advanced level
"Cell C is an equal opportunities employer, committed to fostering a diverse and inclusive workplace where all employees are treated fairly and with respect, regardless of race, gender, age, disability, or any other protected characteristic."
Requirements:
- Identify valuable data sources and automate collection processes
- Undertake preprocessing of structured and unstructured data to discover trends and patterns
- Build predictive models and machine-learning algorithms to automate processes
- Combine models through machine learning, AI, etc
- Present information using data visualization techniques
- Design, develop and deliver revenue assurance solutions such as reports, cubes, dashboards, ad hoc data access solutions using best practices
- Understand data and data mart models as well as become familiar with the business information contained in each as well as the source systems
- Work closely with analysts and user representatives for technical delivery of reporting solutions
- Debug report issues by analyzing the data sources and SQLs to provide quick resolutions
- Participate in requirement gathering sessions, produce necessary design, development, and testing documentation
- Review designs, code and testing with the project team as appropriate
- Analyze requirements, assess current state as well as strategic goals and devise plans for delivering the most appropriate solution
- Management of the reporting data marts, that is, ensuring that they are updated continuously and that they contain relevant information- Dashboards (sufficiently summarized for use for reporting)
- Closely work with DBAs to fix performance bottlenecks in reporting
- Support and administer existing revenue assurance dashboard
- Propose improvements in existing revenue assurance dashboard
- Create data reporting solutions and implement reporting standards
- Prepare written reports on a monthly basis or as required
- Relate information across a number of dimensions, highlight areas of interest for the business, and apply the correct measurements and analysis techniques
- Provide oral presentations of statistical or technical scientific information to inform and report on the progress of data collation and integration
- Provide information at sufficiently summarized level for business management analysis, planning and control.
- Develop tools, templates and processes to assist in automation of workflow.
- Use investigative techniques in order to analyze business questions
- Identify the source of information, extracting and analyzing into a report, and presenting findings to the business
- Extract, organize, clean, structure data to provide reliable and timely information
- Collating and integrating data for reporting purposes
- Develop operational procedures for the extraction, editing, verification and management of statistical data
- GSM Certification preferred
- Degree (BCom/BSC) or IT Degree/Diploma
- 2 + years’ experience within a Global System for Mobile environment
- Strong IT systems experience
- 2 + years’ experience in a software development environment
- Experience in Application and Web Servers (Apache, Tomcat, SUN etc.)
- 2 years’ experience in data architecture design
- A working knowledge of the following;
- J2EE (EJB/CMP, JMS, JSP, JNDI, JDBC)
- XML (XSL/T, Xpath) HTML and Web Services (SOAP)
- RDBMS and SQL (SQL Server, Oracle, MySQL), and Store Procedures
- Linux, Red Hat, Ubuntu knowledge
- Python, Java, .NET, PHP programming
- Good knowledge of SAS, SQL and other analytical tools
- Excellent knowledge of MS Office (Word, Excel and PowerPoint).
- Essential knowledge:
- Revenue Assurance & GSM Fraud
- Computer literacy at an advanced level
29 May 2025;
from:
careers24.com