Description:
Are you an organized, solution-driven logistics professional with a strong customer service mindset? We're seeking a Customer Service Representative to join a fast-paced environment in the heart of Cape Town CBD.
? Key Responsibilities:
Releasing cargo from the warehouse using the SAP system
Generating invoices and managing credit ledgers on SAP
Handling pre-order management and order entry
Preparing and supplying key documentation, including:
Certificate of Analysis (COA)
Packing Lists
Certificates of Origin
Marine Insurance documents
Producer Certificates (COP)
Logging and resolving customer complaints professionally and promptly
Liaising with internal teams to ensure smooth end-to-end logistics and high customer satisfaction
? Requirements:
1+ year of experience in clearing and forwarding or a logistics support environment
Solid working knowledge of SAP (this is a