Description:
Job Purpose:
The successful candidate will be responsible for managing the migration process of clients and ensuring the accurate and on-time upload of financial data.
Requirements
· Managing customer migration projects.
· Creating and managing migration plans with clients.
· Managing data migrations with the take-on teams.
· Reporting on migration progress of all projects to the rest of the team.
· Using advanced technical skills and custom tools to efficiently manipulate and migrate client data into their software.
· Working directly with clients to effectively coordinate each migration project to completion.
· Monitoring all work for quality while troubleshooting and resolving errors as need be.
· Communicating process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the migration project stays on track.
· Providing customer support, resolving customer queries, recommending solutions, and guiding users through features and functionalities on the system.
· Providing data clarification and training to onboarding customers.
Requirements:
- Accounting
- Mysql
Experience and Knowledge of:
· Experience in data analysis and processing will be advantageous.
· Strong knowledge of advanced Excel and attention to detail is required.
· Proficiency in Microsoft Word, Outlook, and PowerPoint.
· Financial/accounting experience or background will be advantageous.
· Good general IT knowledge is required.
· Customer service/support experience will be advantageous.
· MySQL experience will be advantageous.
· Experience in administration management.