Description:
We are looking for a skilled Full Stack Developer to join our client's team. Responsibilities
Respond promptly to support tickets, ensuring service-level agreements (SLAs) are met.
Collaborate with cross-functional teams to identify root causes and implement timely solutions for critical issues.
Troubleshooting and Resolution:
Analyze, debug, and resolve complex software issues within Ruby-based applications.
Monitor system performance and logs to identify potential problems before they escalate.
Communication:
Serve as a liaison between the engineering team and stakeholders, providing regular updates on incident status and resolution progress.
Document solutions and contribute to the knowledge base to improve future troubleshooting processes.
Code Maintenance:
Apply hotfixes and patches to production systems when necessary.
Collaborate with development teams to ensure permanent fixes are implemented in future releases.
Proactive Support:https://www.executiveplacements.com/Jobs/F/Full-Stack-Developer-1189032-Job-Search-5-27-2025-2-32-47-AM.asp?sid=gumtree
27 May 2025;
from:
gumtree.co.za