Where

Key Accounts Manager

Ellahi Consulting
Durban Full-day Full-time

Description:

Location: La Mercy, KwaZulu Natal - South Africa
Salary: +/- R960k- R1.1m pa

Position Summary

The Key Accounts Manager is responsible for maintaining and expanding strategic relationships with key customers while achieving assigned sales targets and supporting business growth.

Requirements

  • Bachelor’s degree in Business Administration , Marketing , or a related field

  • Qualification in Electrical/Electronic Engineering , Software , or Telecoms

  • Minimum of 5 years’ experience in a sales role

  • Experience in an electronics environment or working with utilities (advantageous)

  • Proven success in driving commercial results and accurate sales forecasting

  • Familiarity with pre-payment and revenue management systems

  • Experience with CRM tools such as SAP and Salesforce

  • Strong grasp of commercial strategy , marketing , and business planning

  • Valid driver’s license and willingness to travel locally and internationally



Key Duties & Responsibilities

  • Achieve Sales Objectives:
    Drive annual sales targets through structured planning, proactive engagement, and consistent execution in line with the company’s commercial strategy.

  • Grow Strategic Key Accounts:
    Strengthen relationships with existing key customers and identify new business opportunities using a solution-oriented approach.

  • Enhance Customer Engagement:
    Maintain high levels of customer satisfaction and long-term retention through regular in-field interactions.

  • Ensure Profitability & Forecast Accuracy:
    Maintain healthy product margins and ensure accurate sales forecasting to align with business goals.

  • Support Timely Revenue Collection:
    Collaborate with internal teams to ensure timely and efficient cash collection, supporting business operations and cash flow.

Key Competencies
  • Strong communication and interpersonal skills

  • Analytical mindset for assessing business and financial performance

  • Excellent negotiation and relationship-building abilities

  • High attention to detail and organizational capabilities

  • Customer-centric with a strong commitment to service

  • Integrity and ability to maintain confidentiality

Requirements:

  • Bachelor’s degree in Business Administration , Marketing , or a related field

  • Qualification in Electrical/Electronic Engineering , Software , or Telecoms

  • Minimum of 5 years’ experience in a sales role

  • Experience in an electronics environment or working with utilities (advantageous)

  • Proven success in driving commercial results and accurate sales forecasting

  • Familiarity with pre-payment and revenue management systems

  • Experience with CRM tools such as SAP and Salesforce

  • Strong grasp of commercial strategy , marketing , and business planning

  • Valid driver’s license and willingness to travel locally and internationally

  • Achieve Sales Objectives:
    Drive annual sales targets through structured planning, proactive engagement, and consistent execution in line with the company’s commercial strategy.

  • Grow Strategic Key Accounts:
    Strengthen relationships with existing key customers and identify new business opportunities using a solution-oriented approach.

  • Enhance Customer Engagement:
    Maintain high levels of customer satisfaction and long-term retention through regular in-field interactions.

  • Ensure Profitability & Forecast Accuracy:
    Maintain healthy product margins and ensure accurate sales forecasting to align with business goals.

  • Support Timely Revenue Collection:
    Collaborate with internal teams to ensure timely and efficient cash collection, supporting business operations and cash flow.

  • Strong communication and interpersonal skills

  • Analytical mindset for assessing business and financial performance

  • Excellent negotiation and relationship-building abilities

  • High attention to detail and organizational capabilities

  • Customer-centric with a strong commitment to service

  • Integrity and ability to maintain confidentiality

27 May 2025;   from: careers24.com

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