Lodge Management Couple

Description:

Our client is looking for a professional, passionate, and experienced Lodge Management Couple to oversee the full operations of their exclusive 5-star game lodge. The ideal couple will complement each other’s strengths and share a commitment to delivering world-class guest experiences, managing staff effectively, and maintaining the high standards expected at a luxury safari destination. Key Responsibilities:

• Joint responsibility for the overall lodge operations, including guest services, housekeeping, food and beverage, maintenance, and activities.
• Manage and lead a team of staff to deliver exceptional service and hospitality.
• Ensure smooth day-to-day operations and coordinate with head office when required.
• Host guests and create a warm, personalized, and memorable experience.
• Handle budgeting, stock control, ordering, and monthly reporting.
• Maintain high standards in health, safety, sustainability, and conservation efforts.

Requirements:

• Minimum 3–5 years’ experience as a management couple at a luxury lodge or boutique hotel.
• Strong leadership, communication, and organizational skills.
• Proven hospitality experience: one partner may focus on front-of-house, hosting, and guest relations; the other may focus on kitchen, maintenance, or admin, depending on skill sets.
• Excellent knowledge of lodge systems, operations, and high-end guest expectations.
• Fluent in English; additional languages are an asset.
• Hands-on, professional, and adaptable with a passion for the bush and conservation.
• Willingness to live and work in a remote area and work flexible hours.

Requirements:

• Joint responsibility for the overall lodge operations, including guest services, housekeeping, food and beverage, maintenance, and activities.
• Manage and lead a team of staff to deliver exceptional service and hospitality.
• Ensure smooth day-to-day operations and coordinate with head office when required.
• Host guests and create a warm, personalized, and memorable experience.
• Handle budgeting, stock control, ordering, and monthly reporting.
• Maintain high standards in health, safety, sustainability, and conservation efforts.

• Minimum 3–5 years’ experience as a management couple at a luxury lodge or boutique hotel.
• Strong leadership, communication, and organizational skills.
• Proven hospitality experience: one partner may focus on front-of-house, hosting, and guest relations; the other may focus on kitchen, maintenance, or admin, depending on skill sets.
• Excellent knowledge of lodge systems, operations, and high-end guest expectations.
• Fluent in English; additional languages are an asset.
• Hands-on, professional, and adaptable with a passion for the bush and conservation.
• Willingness to live and work in a remote area and work flexible hours.