Description:
A fast paced and expanding practice is looking for an energetic individual who is a strong team player, has a passion for people and a warm friendly approach.
Role and Responsibilities
Conducting clerical/ administrative and receptionist duties Providing a warm welcome to patients/ visitors Answering incoming calls, directing calls as appropriate and ensuring messages are relayed Dealing with queries from patients and other key stakeholders Receiving money from patients, providing receipts and confirming payments as required Assist with completion of documentation for medical aid authorisation – coding procedures and diagnosis. Assist with doctor accounts. Assist with patient payments of accounts. Keep accurate records of patients’ account balances Generate invoices, ensure that patients receive them Follow up on amounts outstanding and make arrangements with patients regarding overdue accounts Make sure all documents are fully completed with all details (correct details/email address/contact number) Keep updated with medical aid changes and requirements and inform doctors and patients in regards. Produce accurate timely and complete monthly recurring billing Ensuring office supplies are maintained and any issues with equipment are reported or call outs are made Effectively communicates any known office related issues to the director to ensure all issues are resolved in a timely fashion. Other ad hoc duties as assigned
Job Requirements:
Matric Previous working experience as a billings clerk for 2-3 years essential Previous working experience as a receptionist for 2-3 years advantageous Outstanding patient management skills Compassionate and friendly personality Excellent organizational and time management skills Outstanding interpersonal and communication skills Competent in MS Office Experience in a healthcare environment preferable Strong Administrative Skills Basic understanding of financial principles Ability to multitask and work under pressure
23 May 2025;
from:
gumtree.co.za