Business Analyst

Description:

As a Business Specialist, you will monitor business performance, conduct strategic market and financial analysis, and support the rollout of innovative products and services. You will collaborate with cross-functional teams to drive business insights, support management reporting, and ensure accurate data-driven decision-making that propels the company's vision forward in Rwanda and the region.

Key Responsibilities:

• Conduct business performance analysis, financial reporting, and market intelligence.
• Set KPIs and support forecasting, budgeting, and sales performance tracking.
• Lead benchmark studies to align strategy with global trends and regional needs.
• Prepare and submit high-quality daily, weekly, and monthly reports to internal and external stakeholders
• Develop and present business reviews and client meeting materials.
• Coordinate with internal departments and ensure cross-functional collaboration.
• Support project management and rollout of new initiatives.
• Maintain client relations and support customer service and retention initiatives.
  What Were Looking For:
  
  • Qualifications & Experience:
  • Bachelors Degree in Business Management, Financial Management, or related field (MBA preferred).
• At least 5 years in a business analysis, strategic planning, or business development role.

Minimum 2 years of SAP system experience. Proven experience working in Sub-Saharan Africa and in multinational or consulting environments. Strong background in project management and business case development. Technical Skills: Proficiency in MS Office Suite (especially Excel and PowerPoint), MS Teams, and Power BI. Strong analytical, forecasting, and reporting skills. Understanding of customer data, CRM tools, and digital solutions. Soft Skills: Strategic and economic thinking. Excellent interpersonal, communication, and presentation skills. Highly self-motivated, innovative, and action-oriented. Ability to work independently and manage projects under pressure. Languages: Proficiency in English and Rwanda home language is essential.