Description:
Job Overview :
Are you a customer centric person, who will always put your customers first? Are you a natural-born salesperson, who has that magic touch? Well, if you answer is yes, then I am sure you will want to work for a great company with amazing benefits, then you should join our team.
Job responsibilities
- Generate quality life insurance leads through outbound customer interactions
- Provide customers with sufficient information to make an informed decision to move forward for a formal quote
- Respond to customer questions and queries with confidence and in line with the policy information
- Build healthy rapport with the customer, building confidence in the process
- Updating the relevant CRMs with accurate data required to progress the customer through to the next stage
- Respond in line with policy to any customer objections, building trust with the customer during the conversation
- Monitor lead allocation in line with conversation rates
- Adherence to quality standards and compliance regulations
Minimum Requirements
- 1-year outbound sales/ lead generation experience (preferability in a financial services environment
- Matric or NQF 4 equivalent
Skills Required
- Excellent communication skills
- Customer Centric Approach
- Listening Skills
- Target Orientated
- Rapport Building
- Needs analysis & creating the need
- Good Questioning techniques
- Able to work within a regulated/ scripted environment
- Closely techniques
- Confident
- Resilient personality
Company Benefits:
- Medical Insurance
- Group Life Cover
- Attendance Bonus - Up to R1750
- KPI Bonus
- Free Breakfast Monday
Core Behaviours:
Huntswood a ResultCX company employees have:
A Winning Mindset
Bring You’re “A” Game – Passion is contagious! Work every day like it’s your first day on the job.
Strive for Greater – Stay dedicated to continuous improvement. Challenge the status quo and bring your best ideas forward.
Servant Leadership
Enable and Empower all Employees – Our employees are the heart of our success
Do the Right Thing – Be empathetic and respectful to everyone always. Act with integrity even if no one is watching.
Deliver WOW!
Own It – Take personal responsibility for getting things done, find a way.
Deliver Unbelievable Service – Create “WOW” moments for your customers every time.
Requirements:
- 1-year outbound sales/ lead generation experience (preferability in a financial services environment
- Matric or NQF 4 equivalent
- Excellent communication skills
- Customer Centric Approach
- Listening Skills
- Target Orientated
- Rapport Building
- Needs analysis & creating the need
- Good Questioning techniques
- Able to work within a regulated/ scripted environment
- Closely techniques
- Confident
- Resilient personality
- Medical Insurance
- Group Life Cover
- Attendance Bonus - Up to R1750
- KPI Bonus
- Free Breakfast Monday