Underwriter II: Personal Lines

Description:

Hire Resolve is proud to partner with a well-established insurance company in the short-term insurance industry to recruit for an exciting position. Our client is seeking a dedicated and experienced Underwriter II: Personal Lines to join their team in Bellville . This is an excellent opportunity for a personal lines underwriter who is passionate about risk assessment and committed to delivering exceptional client service in a dynamic environment.

Responsibilities

Underwriting Standards & Client Service

• Issue new policies, renewals, and endorsements on the C360 System

• Prepare new business quotes

• Underwrite in accordance with standards, policies, and procedures

• Support the sales team in acquiring and retaining profitable business

• Attend to administrative tasks and written communication

• Ensure all documentation is accurate, processed correctly, and authorised prior to dispatch

• Resolve queries in line with company standards

• Negotiate renewal terms and prepare relevant documentation

• Complete renewal reviews timeously and calculate retentions

• Request and monitor surveys and ensure compliance with survey requirements

• Identify and correct unprofitable policies

• Ensure policies are not overexposed

• Perform policy checks before dispatching to clients

• Handle telephonic queries and amendments from clients

• Save all work electronically

Service Delivery

• Maintain service, quality, and outputs by ensuring compliance with procedures and standards

• Resolve escalated customer queries and complaints, providing timely feedback

• Develop work routines aligned with operational plans to meet service goals

• Share knowledge and contribute to the development of new standards and procedures

People Practices

• Align with the organisation's culture and values

• Transfer product, process, and system knowledge to peers

• Collaborate with the underwriting team to meet service level requirements

Continuous Improvement

• Adhere to organisational policies and procedures

• Identify and recommend improvements to existing processes

Requirements

• A recognised NQF Level 5 qualification in Short-Term Insurance

• Successful completion of Regulatory Exam Level 1 (RE1)

• At least 4 years of experience in personal lines underwriting

• Certification in the Personal Lines Class of Business

• Valid DOFA confirmation as issued by the FSCA

• Proficiency in relevant underwriting systems and tools will be advantageous

Knowledge

• Microsoft Office Suite

• Personal Insurance and Financial Services Industry

Skills and Attributes

• Analytical mindset

• Ability to work efficiently and accurately under pressure

• Independent and team-oriented work capability

• Proactive and diplomatic

• Excellent verbal and written communication

• Prioritisation and logical thinking skills

• Professional conduct with a strong work ethic

• Dependability and ethical integrity

Please Note, if you don't match the Requirements or Industry, you won't be consider for this role.

Benefits

• Contact Hire Resolve for your next career-changing move today

  • Apply for this role today, contact Gustav Vogel at Hire Resolve or on LinkedIn
  • You can also visit the Hire Resolve website: hireresolve.us or email us your CV: gustav.vogel@hireresolve.us
  • Please use " " Personal Underwriter as your subject line when applying via email

  We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise

Requirements:

• Issue new policies, renewals, and endorsements on the C360 System

• Prepare new business quotes

• Underwrite in accordance with standards, policies, and procedures

• Support the sales team in acquiring and retaining profitable business

• Attend to administrative tasks and written communication

• Ensure all documentation is accurate, processed correctly, and authorised prior to dispatch

• Resolve queries in line with company standards

• Negotiate renewal terms and prepare relevant documentation

• Complete renewal reviews timeously and calculate retentions

• Request and monitor surveys and ensure compliance with survey requirements

• Identify and correct unprofitable policies

• Ensure policies are not overexposed

• Perform policy checks before dispatching to clients

• Handle telephonic queries and amendments from clients

• Save all work electronically

• Maintain service, quality, and outputs by ensuring compliance with procedures and standards

• Resolve escalated customer queries and complaints, providing timely feedback

• Develop work routines aligned with operational plans to meet service goals

• Share knowledge and contribute to the development of new standards and procedures

• Align with the organisation's culture and values

• Transfer product, process, and system knowledge to peers

• Collaborate with the underwriting team to meet service level requirements

• Adhere to organisational policies and procedures

• Identify and recommend improvements to existing processes

• A recognised NQF Level 5 qualification in Short-Term Insurance

• Successful completion of Regulatory Exam Level 1 (RE1)

• At least 4 years of experience in personal lines underwriting

• Certification in the Personal Lines Class of Business

• Valid DOFA confirmation as issued by the FSCA

• Proficiency in relevant underwriting systems and tools will be advantageous

• Microsoft Office Suite

• Personal Insurance and Financial Services Industry

• Analytical mindset

• Ability to work efficiently and accurately under pressure

• Independent and team-oriented work capability

• Proactive and diplomatic

• Excellent verbal and written communication

• Prioritisation and logical thinking skills

• Professional conduct with a strong work ethic

• Dependability and ethical integrity

• Contact Hire Resolve for your next career-changing move today

  • Apply for this role today, contact Gustav Vogel at Hire Resolve or on LinkedIn
  • You can also visit the Hire Resolve website: hireresolve.us or email us your CV: gustav.vogel@hireresolve.us
  • Please use " " Personal Underwriter as your subject line when applying via email

  We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise

• Apply for this role today, contact Gustav Vogel at Hire Resolve or on LinkedIn
• You can also visit the Hire Resolve website: hireresolve.us or email us your CV: gustav.vogel@hireresolve.us
• Please use " " Personal Underwriter as your subject line when applying via email