Description:
Key Responsibilities:Act as the primary contact for implementation partners, managing communication and expectations Oversee project timelines, milestones, and resource coordination Provide onboarding, training, and documentation to partners Ensure implementation quality and compliance with standards Collaborate with internal teams (sales, product, customer success, tech) Track and report on partner performance and client satisfaction Improve processes, tools, and playbooks for scalability Engage proactively with clients to align partner efforts with strategic goals Build strong stakeholder relationships with aligned partners Deliver clear, data-driven reporting on program impact Review and refine legal frameworks to protect partner and client relationships Qualifications:
Bachelors degree or equivalent experience in Business, Tech, or Social Development 5+ years in partner management, implementation, or project coordination Strong communication, organizational, and stakeholder management skills Familiarity with project management and CRM tools (e.g., Salesforce) Ability to thrive independently and in cross-functional teams Preferred:
Experience in partner ecosystems or consultancy-based implementations Technical background or software deployment experience Project management certification (PMP, ScrumMaster) What We Offer:
Competitive salary and benefits Career growth opportunities Supportive, collaborative team environment
21 May 2025;
from:
gumtree.co.za