Debtors Administrator

Description:

Company is seeking suitable candidate for Debtors Administrator role. Position is basedd in Jacobs, Durban.

Key Responsibilities:

• Daily collections from Debtors, as per targets outlined
• Reconciling all Debtors Accounts to age analysis
• Sending out letter of demand and handing over of overdue accounts
• Carry out all credit control procedures
• Collections of company debt timeously as per agreed customer terms
• Work to company’s specifications and quality guidelines
• Ensuring that remittances are received and payments are allocated accordingly
• Following up on allocated deposits
• Submissions of monthly invoices and statements as per client specifications
• Preparation of quotations, invoices and credit notes, including maintaining client accounts and processing of journal entries if need be
• Required to present during debtors’ meetings
• Solving day to day client and account queries
• Monthly recons requested by Debtors manager
• Ad hoc requests by Debtors manager as and when requested

KPI (Key Performance Indicators)

• The administrator will provide support to the Debtors Manager, by performing the following tasks : Customer Queries Resolution, End to end query resolution with correct escalation path and feedback to the business and external customers
• Oversee Perform all the investigation on the Customer queries timeously, Oversee Perform the calculation the credit due to the customer by billing and communicate these credits to the customers accordingly
• Ensure resolution of any queries raised, timeously and ensuring appropriate corrective action through relevant stakeholders
• Prepare trend analysis of client invoices with the objective to pick up anomalies Collections Run weekly age analysis and monitor balances

• Accurate allocation of payment to invoices as per remittance received within agreed timelines
• Follow up on outstanding payments and ensure maximum collections to reduce debtors’ days to current
• Meet monthly collections targets prescribed to handle disputed accounts and negotiate with clients to bring payment in line with terms.
• All engagements and activities with customer must be documented on the company system with clear and accurate notes of update Daily handling of PTPs, payment plans, etc.
• Full accountability that all accounts allocated in your book is actioned monthly and is collected on
• Liaise with all relevant stakeholders to ensure optimal collections
• Debtors Management be the custodian of the age analysis weekly and monthly
• Ensuring that the customer call cycle is strictly adhered to and achieved
• Positively impact cash flow by ensuring the accurate and timely processing of payments of accounts receivable
• Produce regular and accurate reconciliations for customers’ accounts and ensure that payments are allocated, and these are stored centrally for ease of access.
• Timely engagement with customer on default payments
• Resolution of customer disputes and queries related to the function to ensure timely collection of payments

Requirements:

• Daily collections from Debtors, as per targets outlined
• Reconciling all Debtors Accounts to age analysis
• Sending out letter of demand and handing over of overdue accounts
• Carry out all credit control procedures
• Collections of company debt timeously as per agreed customer terms
• Work to company’s specifications and quality guidelines
• Ensuring that remittances are received and payments are allocated accordingly
• Following up on allocated deposits
• Submissions of monthly invoices and statements as per client specifications
• Preparation of quotations, invoices and credit notes, including maintaining client accounts and processing of journal entries if need be
• Required to present during debtors’ meetings
• Solving day to day client and account queries
• Monthly recons requested by Debtors manager
• Ad hoc requests by Debtors manager as and when requested

• The administrator will provide support to the Debtors Manager, by performing the following tasks : Customer Queries Resolution, End to end query resolution with correct escalation path and feedback to the business and external customers
• Oversee Perform all the investigation on the Customer queries timeously, Oversee Perform the calculation the credit due to the customer by billing and communicate these credits to the customers accordingly
• Ensure resolution of any queries raised, timeously and ensuring appropriate corrective action through relevant stakeholders
• Prepare trend analysis of client invoices with the objective to pick up anomalies Collections Run weekly age analysis and monitor balances

• Accurate allocation of payment to invoices as per remittance received within agreed timelines
• Follow up on outstanding payments and ensure maximum collections to reduce debtors’ days to current
• Meet monthly collections targets prescribed to handle disputed accounts and negotiate with clients to bring payment in line with terms.
• All engagements and activities with customer must be documented on the company system with clear and accurate notes of update Daily handling of PTPs, payment plans, etc.
• Full accountability that all accounts allocated in your book is actioned monthly and is collected on
• Liaise with all relevant stakeholders to ensure optimal collections
• Debtors Management be the custodian of the age analysis weekly and monthly
• Ensuring that the customer call cycle is strictly adhered to and achieved
• Positively impact cash flow by ensuring the accurate and timely processing of payments of accounts receivable
• Produce regular and accurate reconciliations for customers’ accounts and ensure that payments are allocated, and these are stored centrally for ease of access.
• Timely engagement with customer on default payments
• Resolution of customer disputes and queries related to the function to ensure timely collection of payments

• Grade 12 / Matric (required).

• Diploma or Certificate in Finance, Accounting, or Business Administration (preferred).

• Minimum 2–3 years’ experience in a debtors, credit control or accounts receivable role.
• Proficient in Microsoft Excel and experience using accounting systems (e.g., SAP, Sage, Pastel).

• Grade 12 / Matric (required).

• Diploma or Certificate in Finance, Accounting, or Business Administration (preferred).

• Minimum 2–3 years’ experience in a debtors, credit control or accounts receivable role.
• Proficient in Microsoft Excel and experience using accounting systems (e.g., SAP, Sage, Pastel).