Description:
Sales and Client Relations Manager – Hospitality SectorWe are seeking a proactive and results-oriented Sales and Client Relations Manager to drive client acquisition, revenue growth, and relationship management for our hotel/lodge. This role requires a strategic sales professional with excellent interpersonal skills and a strong understanding of the hospitality industry.Key Responsibilities:Client Acquisition & Relationship ManagementIdentify and target new corporate and leisure clients to expand the customer base.Build and nurture strong relationships with travel agents, tour operators, and corporate clients.Conduct regular client visits, calls, and follow-ups to maintain engagement and loyalty.Sales & Revenue GenerationPromote hotel/lodge rooms, event spaces, and services to maximize bookings.Achieve or exceed sales targets and revenue objectives.Develop and implement effective sales strategies to increase occupancy and overall revenue.Marketing CollaborationPartner with the marketing team to develop promotional materials and campaigns.Represent the property at trade shows, exhibitions, and networking events to increase brand visibility.Proposal & Contract ManagementPrepare detailed quotations, proposals, and contracts tailored to client needs.Negotiate rates and terms within established guidelines to secure profitable agreements.Market Research & ReportingMonitor competitor activity and track market trends to inform sales strategies.Compile regular sales reports and revenue forecasts for management review.Customer ServiceEnsure a seamless booking process for clients, providing exceptional service throughout.Handle customer inquiries, feedback, and complaints promptly and professionally.Internal CoordinationCollaborate closely with front office, reservations, and events teams to meet guest requirements.Provide timely briefings and updates to internal departments regarding sales activities.Qualifications and Skills:Proven experience in sales and client relations... Sales and Client Relations Manager – Hospitality SectorWe are seeking a proactive and results-oriented Sales and Client Relations Manager to drive client acquisition, revenue growth, and relationship management for our hotel/lodge. This role requires a strategic sales professional with excellent interpersonal skills and a strong understanding of the hospitality industry.
Key Responsibilities:
Client Acquisition & Relationship Management- Identify and target new corporate and leisure clients to expand the customer base.
- Build and nurture strong relationships with travel agents, tour operators, and corporate clients.
- Conduct regular client visits, calls, and follow-ups to maintain engagement and loyalty.
- Promote hotel/lodge rooms, event spaces, and services to maximize bookings.
- Achieve or exceed sales targets and revenue objectives.
- Develop and implement effective sales strategies to increase occupancy and overall revenue.
- Partner with the marketing team to develop promotional materials and campaigns.
- Represent the property at trade shows, exhibitions, and networking events to increase brand visibility.
- Prepare detailed quotations, proposals, and contracts tailored to client needs.
- Negotiate rates and terms within established guidelines to secure profitable agreements.
- Monitor competitor activity and track market trends to inform sales strategies.
- Compile regular sales reports and revenue forecasts for management review.
- Ensure a seamless booking process for clients, providing exceptional service throughout.
- Handle customer inquiries, feedback, and complaints promptly and professionally.
- Collaborate closely with front office, reservations, and events teams to meet guest requirements.
- Provide timely briefings and updates to internal departments regarding sales activities.
- Proven experience in sales and client relationship management within the hospitality industry.
- Strong negotiation, communication, and interpersonal skills.
- Ability to work independently and as part of a team.
- Strategic mindset with a focus on results and customer satisfaction.
Requirements:
Sales and Client Relations Manager – Hospitality SectorWe are seeking a proactive and results-oriented Sales and Client Relations Manager to drive client acquisition, revenue growth, and relationship management for our hotel/lodge. This role requires a strategic sales professional with excellent interpersonal skills and a strong understanding of the hospitality industry.
Key Responsibilities:
Client Acquisition & Relationship Management- Identify and target new corporate and leisure clients to expand the customer base.
- Build and nurture strong relationships with travel agents, tour operators, and corporate clients.
- Conduct regular client visits, calls, and follow-ups to maintain engagement and loyalty.
- Promote hotel/lodge rooms, event spaces, and services to maximize bookings.
- Achieve or exceed sales targets and revenue objectives.
- Develop and implement effective sales strategies to increase occupancy and overall revenue.
- Partner with the marketing team to develop promotional materials and campaigns.
- Represent the property at trade shows, exhibitions, and networking events to increase brand visibility.
- Prepare detailed quotations, proposals, and contracts tailored to client needs.
- Negotiate rates and terms within established guidelines to secure profitable agreements.
- Monitor competitor activity and track market trends to inform sales strategies.
- Compile regular sales reports and revenue forecasts for management review.
- Ensure a seamless booking process for clients, providing exceptional service throughout.
- Handle customer inquiries, feedback, and complaints promptly and professionally.
- Collaborate closely with front office, reservations, and events teams to meet guest requirements.
- Provide timely briefings and updates to internal departments regarding sales activities.
- Proven experience in sales and client relationship management within the hospitality industry.
- Strong negotiation, communication, and interpersonal skills.
- Ability to work independently and as part of a team.
- Strategic mindset with a focus on results and customer satisfaction.
- Identify and target new corporate and leisure clients to expand the customer base.
- Build and nurture strong relationships with travel agents, tour operators, and corporate clients.
- Conduct regular client visits, calls, and follow-ups to maintain engagement and loyalty.
- Promote hotel/lodge rooms, event spaces, and services to maximize bookings.
- Achieve or exceed sales targets and revenue objectives.
- Develop and implement effective sales strategies to increase occupancy and overall revenue.
- Partner with the marketing team to develop promotional materials and campaigns.
- Represent the property at trade shows, exhibitions, and networking events to increase brand visibility.
- Prepare detailed quotations, proposals, and contracts tailored to client needs.
- Negotiate rates and terms within established guidelines to secure profitable agreements.
- Monitor competitor activity and track market trends to inform sales strategies.
- Compile regular sales reports and revenue forecasts for management review.
- Ensure a seamless booking process for clients, providing exceptional service throughout.
- Handle customer inquiries, feedback, and complaints promptly and professionally.
- Collaborate closely with front office, reservations, and events teams to meet guest requirements.
- Provide timely briefings and updates to internal departments regarding sales activities.
- Proven experience in sales and client relationship management within the hospitality industry.
- Strong negotiation, communication, and interpersonal skills.
- Ability to work independently and as part of a team.
- Strategic mindset with a focus on results and customer satisfaction.
20 May 2025;
from:
careers24.com