Description:
Our client in the Northern Suburbs is seeking a proactive and detail-oriented Tracking Controller to join their team. The ideal candidate will have 1–3 years of experience in a similar role, with solid working knowledge of Microsoft Office (specifically Outlook and Excel), as well as experience with Ctrack Optix and TK Tracking Bonus systems (preferred). A Matric (Grade 12) qualification is essential, and a background in the tracking or transport/logistics industry will be highly advantageous. Candidates must have a valid driver’s license and reliable transport, as the role involves 12-hour shifts. A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : Permanent
SECTOR : Logistics
BASIC SALARY : R13 500.00 + Benefits
START DATE : A.S.A.P / Immediate
REQUIREMENTS:
- 1–3 years of relevant experience in a similar role
- Experience with Microsoft Office (specifically Outlook and Excel), Ctrack Optix, and TK Tracking Bonus systems (preferred)
- Matric (Grade 12) qualification essential
- Background in tracking or transport/logistics industry highly advantageous
- Valid driver's license and own reliable transport required
- Track vehicles and loads using various platforms (Ctrack, Optix, TK Tracking)
- Ensure drivers remain on route as per schedule/plan
- Maintain accurate information on loads and customers according to the plan
- Maintain constant communication with drivers and fleet controllers
- Ensure drivers arrive at loading/offloading sites on time
- Assist drivers with directions when needed
- Log tyre breakdown calls with the service provider
- Monitor and track vehicles throughout the shift
- Monitor WhatsApp groups for updates on possible protests or strikes
- Escalate vehicle breakdowns to fleet managers/controllers
- Follow up on road accidents and plan alternative routes
- In the event of a protest, contact the local police in the affected area for more information
- Monitor TK Tracking for fridge unit alarms and report issues immediately
- Provide a proper handover of important loads/information for the next shift
- Liaise effectively with the nightshift controller
- Ensure clients are updated every 2 hours via WhatsApp groups
- Report incidents and accidents immediately
- Attend to panic alarms, including potential hijacking alerts
Should you not hear back from us within 10 working days, please consider your application as unsuccessful. We will retain your credentials for future similar roles.
Requirements:
- 1–3 years of relevant experience in a similar role
- Experience with Microsoft Office (specifically Outlook and Excel), Ctrack Optix, and TK Tracking Bonus systems (preferred)
- Matric (Grade 12) qualification essential
- Background in tracking or transport/logistics industry highly advantageous
- Valid driver's license and own reliable transport required
- Track vehicles and loads using various platforms (Ctrack, Optix, TK Tracking)
- Ensure drivers remain on route as per schedule/plan
- Maintain accurate information on loads and customers according to the plan
- Maintain constant communication with drivers and fleet controllers
- Ensure drivers arrive at loading/offloading sites on time
- Assist drivers with directions when needed
- Log tyre breakdown calls with the service provider
- Monitor and track vehicles throughout the shift
- Monitor WhatsApp groups for updates on possible protests or strikes
- Escalate vehicle breakdowns to fleet managers/controllers
- Follow up on road accidents and plan alternative routes
- In the event of a protest, contact the local police in the affected area for more information
- Monitor TK Tracking for fridge unit alarms and report issues immediately
- Provide a proper handover of important loads/information for the next shift
- Liaise effectively with the nightshift controller
- Ensure clients are updated every 2 hours via WhatsApp groups
- Report incidents and accidents immediately
- Attend to panic alarms, including potential hijacking alerts
20 May 2025;
from:
careers24.com