Sales Administrator

Description:

Key Responsibilities:

Create quotes and send to customers.
Follow up on outstanding quotes and provide constant feedback to the applicable sales person.
Drive the sales order process in terms of:
Creating sales orders.
Constantly following up purchase orders that need to be created with the procurement department.
Once inventory items have been received, invoices and delivery notes to be generated.
Constantly following up with the distribution department on parts that need to be delivered/collected.
Answer telephone calls for sales department and distribute calls to correct sales person.
Distribute incoming sales enquiries on the helpdesk (email) to the correct sales person.
Provide strong customer service to customers which includes but is not limited to:
Providing feedback on status of order.
Resolve any issues that may arise in respect of incorrect deliveries.
Resolve any issues that may arise in respect of any return of goods
Provide routine assistance in the administration of the sales department which include but is not limited to:
Maintaining records, reports and files.
Preparing and analyzing reports.
Using computers to enter, access or retrieve data.

Requirements:

Requirements:

Matric
Basic mathematic skills.
Computer Skills.
Write and distribute emails.
Excel knowledge (Basic formulas and formatting).
Formulas must include sum, average and basic calculative functions (+, -, x, ÷).
Formatting must include decimal, currency and visual changes.
Word knowledge (numbering, bulleting, headers, footers, etc).
Experience with an accounting package, specifically Pastel Evolution, is preferred.