Where

Area Manager - Cleaning

Empact Group Southern Africa
Mpumalanga Full-day Full-time

Description:

We are looking for a dedicated and experienced Area Manager to oversee the cleaning operations within a designated region. The Area Manager will be responsible for managing a team of cleaners, ensuring high standards of cleanliness and hygiene are maintained at all times, and meeting client expectations.

Qualifications:
  • Grade 12
  • Minimum 5 Years’ experience in cleaning, Hygiene and Facilities Managment is compulsory
  • Proven experience in a similar role, preferably in a commercial cleaning or facilities management setting
  • Strong organizational and leadership skills
  • Excellent communication and interpersonal abilities
  • Knowledge of cleaning techniques and best practices
  • Ability to work independently and handle multiple tasks simultaneously
  • Valid driver's license and access to a reliable vehicle

Competencies required:

Problem solving & decision making, Customer Relationship Building, Communication, Team Leadership, Financial & Business acumen, Assertiveness; Negotiation; Analytical Thinking; Tolerance for Stress; Resilience.

Key areas of responsibility:
  • Manage a team of cleaners, including hiring, training, scheduling, and performance management
  • Conduct regular inspections of facilities to ensure cleanliness standards are met
  • Develop and implement cleaning schedules and procedures
  • Maintain relationships with clients and address any concerns or issues in a timely manner
  • Monitor cleaning supplies and equipment inventory and make necessary orders
  • Ensure compliance with health and safety regulations
  • Provide regular reports to senior management on cleaning operations and performance
Employee Management
  • Manage all subordinates in accordance with sector strategy, contract specification, and statutory regulations
  • Ensure that all subordinates adhere to working standards as per the respective service level agreement and Business Standards
  • Ensure that company image and reputation is upheld, and employees adhere to uniform regulations
  • Arrange counselling and effect wellness campaigns within each site
  • Monitor and verify employee time schedules as per shift agreements
  • Employees leave management
  • Regularly communicate changes and general information to all employees per site
Industrial Relations Support
  • Maintain discipline by using the company’s disciplinary code and procedure, as well as attending to grievances.
  • Preparation of contingency plan for strikes and stay away.
  • Appraising staff by way of verbal direction and performance appraisal for supervisory level and above.
  • Adherence to company policy and procedure
  • Manage Union relationships
Recruitment
  • Efficiently source temporary employees in accordance with labour legislation and internal process and policy
  • Ensure that employee head count on site is in line with the agreed head count costing
  • Approval process to be followed when hiring new staff
  • To ensure that staff members sign their engagement contract before they start work on site
  • To ensure that all onboarding forms are submitted to payroll on time
Systems and Process
  • Ensure that PRP hours are approved on time
  • Adhere to on time salary payments
Site management
  • Ensure that correct resources and employees are transported to site
  • To carry out regular inspections
  • To be responsible for the prompt attention to the communications book procedure.
  • To attend certain regular meeting with clients, where minutes need to be taken.
  • All problems to receive prompt action
  • Usage of the AM tool for each site
  • Audits and inspections
  • Site inspections on regular basis
  • Maintain overall client expenses on site
Business development
  • Work with Contract managers to upsell clients
  • Build and maintain client relationships
  • Have an in-depth knowledge of business products and value proposition
Training & development
  • Facilitate Annual training, on the job training, statutory training and learnerships
  • Be involved in talent Incubation initiatives
Health & Safety
  • Hazard Identification and Risk Assessments are completed
  • Equipment is in good working order.
  • Uniforms are sufficient and in good condition.
  • Personal Protective Equipment is supplied as per site and scope hazards identified.
  • Toolbox talks are done twice a week by the Contract Manager.
  • Current Safety Data Sheets are available on chemicals used on site.
  • Staff medicals where necessary are available.
  • Waste Management Procedures.


If you have a passion for this industry and a desire to lead a team towards success, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience and qualifications.

Requirements:

  • Grade 12
  • Minimum 5 Years’ experience in cleaning, Hygiene and Facilities Managment is compulsory
  • Proven experience in a similar role, preferably in a commercial cleaning or facilities management setting
  • Strong organizational and leadership skills
  • Excellent communication and interpersonal abilities
  • Knowledge of cleaning techniques and best practices
  • Ability to work independently and handle multiple tasks simultaneously
  • Valid driver's license and access to a reliable vehicle
  • Manage a team of cleaners, including hiring, training, scheduling, and performance management
  • Conduct regular inspections of facilities to ensure cleanliness standards are met
  • Develop and implement cleaning schedules and procedures
  • Maintain relationships with clients and address any concerns or issues in a timely manner
  • Monitor cleaning supplies and equipment inventory and make necessary orders
  • Ensure compliance with health and safety regulations
  • Provide regular reports to senior management on cleaning operations and performance
  • Manage all subordinates in accordance with sector strategy, contract specification, and statutory regulations
  • Ensure that all subordinates adhere to working standards as per the respective service level agreement and Business Standards
  • Ensure that company image and reputation is upheld, and employees adhere to uniform regulations
  • Arrange counselling and effect wellness campaigns within each site
  • Monitor and verify employee time schedules as per shift agreements
  • Employees leave management
  • Regularly communicate changes and general information to all employees per site
  • Maintain discipline by using the company’s disciplinary code and procedure, as well as attending to grievances.
  • Preparation of contingency plan for strikes and stay away.
  • Appraising staff by way of verbal direction and performance appraisal for supervisory level and above.
  • Adherence to company policy and procedure
  • Manage Union relationships
  • Efficiently source temporary employees in accordance with labour legislation and internal process and policy
  • Ensure that employee head count on site is in line with the agreed head count costing
  • Approval process to be followed when hiring new staff
  • To ensure that staff members sign their engagement contract before they start work on site
  • To ensure that all onboarding forms are submitted to payroll on time
  • Ensure that PRP hours are approved on time
  • Adhere to on time salary payments
  • Ensure that correct resources and employees are transported to site
  • To carry out regular inspections
  • To be responsible for the prompt attention to the communications book procedure.
  • To attend certain regular meeting with clients, where minutes need to be taken.
  • All problems to receive prompt action
  • Usage of the AM tool for each site
  • Audits and inspections
  • Site inspections on regular basis
  • Maintain overall client expenses on site
  • Work with Contract managers to upsell clients
  • Build and maintain client relationships
  • Have an in-depth knowledge of business products and value proposition
  • Facilitate Annual training, on the job training, statutory training and learnerships
  • Be involved in talent Incubation initiatives
  • Hazard Identification and Risk Assessments are completed
  • Equipment is in good working order.
  • Uniforms are sufficient and in good condition.
  • Personal Protective Equipment is supplied as per site and scope hazards identified.
  • Toolbox talks are done twice a week by the Contract Manager.
  • Current Safety Data Sheets are available on chemicals used on site.
  • Staff medicals where necessary are available.
  • Waste Management Procedures.
16 May 2025;   from: careers24.com

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