Description:
SUMMARY
Responsible for facilitating and organizing training opportunities for staff in the company group. Responsible for identifying training needs and developing programs to address it. Responsible for the arranging and documentation of mandatory safety training for key staff members in each department. This position will focus more on back-of-house positions. The successful applicant should have strong a strong administrative skillset.
MINIMUM REQUIREMENTS
Qualification:
Grade 12 Applicable Tertiary Qualification in Human Resources, or Education and training, or HospitalityExperience:
Minimum of 3 years’ experience in the same or similar position within the hospitality industry Must have been in a head of department position previously Strong communication and administration skills Adequate knowledge of learning management systems and delivery tools Opera experience advantageous
Competencies
Communication:
Able to read, write and converse in English
Comprehension
Cognition/Thinking:
Problem Solving
Creative and Innovative Thinking
Ability to explain abstract concepts in practical and understandable terms
Interactions with Others:
Friendly and approachable
Patient
Team player
Personal Effectiveness:
Adaptability and Flexibility
Attention to Detail/Quality
Ability to work well under pressure
Ethics and Integrity
Stress Tolerance
Creative
Management/ Leadership:
Coaching and Mentoring
Staff Management
Strategic Vision