Senior Guide

Description:

Guided ExperiencesConduct high-quality guided activities such as game drives, bush walks, or cultural tours, providing guests with engaging and informative experiences.Guest InteractionBuild strong rapport with guests, answer questions with expertise, and tailor experiences to individual interests and expectations.Mentorship and SupportAssist in mentoring junior or trainee guides, offering guidance, feedback, and knowledge sharing to help develop their skills.Safety and ComplianceEnsure all activities are conducted safely and in accordance with lodge policies and national park or conservation regulations.Wildlife Knowledge and InterpretationDemonstrate expert knowledge of local wildlife, plants, geography, and conservation practices, offering insightful commentary during excursions.Vehicle and Equipment CarePerform daily checks and basic maintenance on game drive vehicles and guiding equipment (e.g., radios, binoculars, rifles if applicable).Reporting and DocumentationMaintain accurate logs of sightings, guest activities, incidents, and equipment checks; report any issues to management or the Head Guide.Guest Feedback and Problem SolvingHandle guest concerns related to guided activities professionally and escalate complex issues when needed.Conservation AdvocacyPromote responsible tourism and conservation awareness among guests and peers.Coordination with Other DepartmentsCommunicate with lodge management, housekeeping, and kitchen teams to coordinate guest schedules and activity logistics.

1. Guided Experiences
   
   • Conduct high-quality guided activities such as game drives, bush walks, or cultural tours, providing guests with engaging and informative experiences.
2. Guest Interaction
   
   • Build strong rapport with guests, answer questions with expertise, and tailor experiences to individual interests and expectations.
3. Mentorship and Support
   
   • Assist in mentoring junior or trainee guides, offering guidance, feedback, and knowledge sharing to help develop their skills.
4. Safety and Compliance
   
   • Ensure all activities are conducted safely and in accordance with lodge policies and national park or conservation regulations.
5. Wildlife Knowledge and Interpretation
   
   • Demonstrate expert knowledge of local wildlife, plants, geography, and conservation practices, offering insightful commentary during excursions.
6. Vehicle and Equipment Care
   
   • Perform daily checks and basic maintenance on game drive vehicles and guiding equipment (e.g., radios, binoculars, rifles if applicable).
7. Reporting and Documentation
   
   • Maintain accurate logs of sightings, guest activities, incidents, and equipment checks; report any issues to management or the Head Guide.
8. Guest Feedback and Problem Solving
   
   • Handle guest concerns related to guided activities professionally and escalate complex issues when needed.
9. Conservation Advocacy
   
   • Promote responsible tourism and conservation awareness among guests and peers.
10. Coordination with Other Departments

• Communicate with lodge management, housekeeping, and kitchen teams to coordinate guest schedules and activity logistics.

Requirements:

• Conduct high-quality guided activities such as game drives, bush walks, or cultural tours, providing guests with engaging and informative experiences.

• Build strong rapport with guests, answer questions with expertise, and tailor experiences to individual interests and expectations.

• Assist in mentoring junior or trainee guides, offering guidance, feedback, and knowledge sharing to help develop their skills.

• Ensure all activities are conducted safely and in accordance with lodge policies and national park or conservation regulations.

• Demonstrate expert knowledge of local wildlife, plants, geography, and conservation practices, offering insightful commentary during excursions.

• Perform daily checks and basic maintenance on game drive vehicles and guiding equipment (e.g., radios, binoculars, rifles if applicable).

• Maintain accurate logs of sightings, guest activities, incidents, and equipment checks; report any issues to management or the Head Guide.

• Handle guest concerns related to guided activities professionally and escalate complex issues when needed.

• Promote responsible tourism and conservation awareness among guests and peers.

• Communicate with lodge management, housekeeping, and kitchen teams to coordinate guest schedules and activity logistics.