Description:
The Chief Operating Officer (COO) will lead, develop, implement, and execute long-term strategies aimed at increasing turnover and profitability for our client.
Responsibilities
- Effectively manage and lead the team of currently 100 staff.
- Implement and control business strategies to exceed customer expectations and achieve sales targets.
- Drive profitability while ensuring effective management of both local and international client and supplier relationships.
- Achieve annual budgeted targets for turnover, margins, and overall profitability.
- Foster year-on-year growth at a predetermined percentage, and actively pursue dis-intermediating strategies to ensure business sustainability.
- Regularly review sales focus to optimize operational performance.
- Connect and synergise SOA SA to the support business units such as PPM, Finance, HR and IT.
STRATEGIC DEVELOPMENT
- Develop financial, operational, and sales strategies to maintain and grow market leadership in the inbound leisure sector.
- Ensure effective implementation of strategic initiatives.
- Represent SOA SA at Divisional Board meetings.
- Monitor the competitive landscape for market expansion opportunities and industry developments and adjust the business model accordingly.
- Engage in industry events and associations to enhance leadership skills and bolster SOAs reputation.
- Participate in strategic planning to maximize revenue and drive business improvement and efficiency.
- Align sales and operations activities with core business strategies, executing key initiatives and providing specialized support.
- Respond promptly to evolving demands and priority changes within the division.
- Identify opportunities for market penetration and strengthen existing customer relationships.
- Successfully digitise the commodity trading space by entrepreneurial use of technology such as the VMP and AI.
CLIENT RELATIONSHIP MANAGEMENT
- Establish and maintain strong relationships with key clients.
- Ensure that client expectations are consistently met and that the highest service standards are maintained.
- Provide clients with competitive pricing and product offerings.
- Continuously explore creative ideas and review product offerings for clients.
- Facilitate effective communication between clients and the business.
SUPPLIER RELATIONSHIP MANAGEMENT
- Commit to building and maintaining relationships with preferred partners.
- Develop an understanding o
14 May 2025;
from:
gumtree.co.za