Where

Tracer Supervisor Healthcare (WITS RHI Gophelega T

Job Placements
Cullinan Full-day Full-time

Description:

Main purpose of the job:
To provide technical support, manage and supervise a team of Tracers assigned to a cluster to ensure individualised successful tracing support (Physical and/or telephonic) for patients either newly diagnosed with HIV and on the Waiting on ART (WOA) list or those already on ART and are on any defaulter lists Location:
Tshwane (Community) Key performance areas:
To coordinate the allocation of ART defaulters or HIV positive patients waiting to be initiated to the allocated Tracers and monitor the success of return to care of those allocated clients Mentor, capacitate and provide technical assistance to the Tracers to ensure linkage and retention of HIV positive patients Coordinate and monitor the tracing of early and late missed appointments to avoid patients lost to follow up (home visit, calls, and SMS) Monitor and support direct referral of HIV positive patients with different needs to multi-disciplinary teams (psychosocial, nutrition etc.) including the Treatment Navigators, Data Capturers and DCTs Provide supervision and leadership to Tracers to ensure implementation of day-to-day activities as well as monitoring output of the project Liaise with community stakeholders including CCSOs and gate keepers (ward counsellors, community leaders, traditional health practitioners, Hostel managers etc.) to ensure access of lost to follow up clients for health services with specific focus on physical tracing Liaise with DOH facilities to ensure smooth referral and transfer in and out of clients within facilities to ensure retention in care and treatment Organise community awareness, screening, mop up and tracing campaigns to improve the management of HIV clients and retention into care activities Provide technical support to the team to provide individualised support for patients lost to follow-up during physical or telephonic tracing, including follow up contacts through phone calls or SMS and make arrangement for physical tracing Mentor the Tracers to make appointments for first and subsequent follow up visits for the HIV services for patients successfully returned to care Provide technical support to the teams regarding clients follow up to ensure clients attend their scheduled appointments Mentoring of the team members to provide information to clients on other services available in the clinic or community Ensure that the team always maintain patient confidentiality Ensure that Tracers report their activities as per the tools for the program (daily, weekly, monthly and quarterly) Ensure and monitor the use of reporting tools as set for the program Ensure that gadgets, vehicles or any other assets for Tracers are working and safely kept Attend to all staff requirement and administration S
14 May 2025;   from: gumtree.co.za

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