External Sales Representative

Description:

Reports to: Sales Manager
Overview:
The External Sales Representative will be responsible for generating sales and providing technical solutions for the company's products and services, including dewatering pumps, slurry pumps, dredging equipment, and rental solutions for the mining, agricultural, and industrial sectors. The role involves building and maintaining client relationships, understanding customer needs, and providing the most appropriate solutions from the company's product line.
Key Responsibilities:
Sales and Business Development:
Identify and pursue new business opportunities in the mining, agricultural, and industrial sectors.
Promote and sell the company's product offerings, including rental pumps and dredging solutions.
Develop sales strategies to increase market share and grow the customer base.
Conduct site visits to evaluate customer needs and present appropriate pump solutions.
Customer Relationship Management:
Maintain and strengthen relationships with existing clients, ensuring a high level of customer satisfaction.
Act as the main point of contact for clients regarding product inquiries, rentals, and service-related concerns.
Provide clients with technical advice on pump selection, application, and maintenance.
Product Knowledge:
Demonstrate a deep understanding of the company's product range, and their applications.
Stay updated on industry trends, competitor products, and advancements in dewatering and slurry technology.
Conduct product demonstrations and provide training to clients as needed.
Quotations and Proposals:
Prepare and submit accurate and competitive quotations for pump rentals, sales, and services.
Negotiate terms of sales agreements with clients to achieve the best possible outcomes for both the customer and company.
Ensure timely follow-up on proposals and inquiries to close deals effectively.
Reporting and Documentation:
Maintain accurate sales records and report on sales activity, including leads, orders, and customer feedback.
Use CRM systems to track customer interactions, opportunities, and progress toward targets.
Submit sales forecasts and performance reports to the Sales Manager.
Team Collaboration:
Work closely with internal teams, including operations, technical support, and rental departments, to ensure timely delivery and servicing of pumps.
Coordinate with the marketing department to ensure alignment in promotional efforts and lead generation.
Site Visits and Travel:
Regularly travel to customer sites, mines, and industrial facilities to provide on-site support and technical advice.
Participate in trade shows, exhibitions, and industry events to network and promote the company's products and services.

Requirements:

Qualifications and Skills:
Proven experience in external sales, particularly in the mining, agricultural, or industrial sectors.
Strong knowledge of pumps, dewatering systems, and slurry equipment.
Excellent communication, negotiation, and interpersonal skills.
Ability to understand customer needs and offer tailored technical solutions.
Ability to work independently and manage multiple customer accounts.
Proficiency in CRM software.
Valid driver’s license and willingness to travel extensively.