Description:
Our Client in Bredasdorp Western Cape is looking to hire Junior Field Technician.
Key Responsibility Areas:
General:
Follow set SOP’s and procedures. Work closely with a Team Leader and Scheduler. Maintaining project and safety documentation. Accurate reporting and updates on work done. Ensuring all relevant stock is available for the work that was scheduled. Keep equipment well maintained. Adhere to all Health and Safety procedures. Completing all SHER and OHS required documentation. Fibre Troubleshooting: Splicing, testing, dome management, Wireless Troubleshooting: Signal testing on CPE’s, access points and bandwidth capacity.Detailed Job Description
Basic Network Troubleshooting: Ip conflicts, firewall issues and routing issues. Installation of VoIP systems. Provide excellent customer service. Work overtime, weekends, or on emergency call outs as required. Working at heights: House roofs, telephone/gum poles or large buildings. Working in crawl and small spaces for installation purposes.Installation:
Receiving daily job cards for new installations. Referencing job cards for correct stock needed for the installation. Confirming clients’ needs are met as indicated on job cards. Able to update Sales or TechnicalDepartment to adjust quote. Installation of Fibre and Wireless CPEs. Cable runs internal and external. Both Network and Fibre cable runs. Communicate with Installation Team Leader to confirm RF signal is as required on LOS. Communicate with Installation Team Leader to confirm Fibre signal is as required and color
allocations are correct. Basic access point and network setups. Setup and confirm the client’s existing equipment is still working and that client verified that
everything works as it should. Upgrade all equipment's firmware, clean up and take photos for quality control. Follow quality control with your team leader for confirmation when the installation has been
completed. Complete installation job card with equipment used related technical information and photos. Inspect site, for possible future problems. Take photos and update accordingly. Update Ticket with all relevant work done for job card completion and invoicing.
Callout Repairs:
Confirm issues with client as described on ticket. Troubleshoot fast and sufficiently. Able to identify problems leading to Fibre or Wireless not performing optimally and determinesolutions. Communicate costs implications involved with the repair if any. Has knowledge of products and pricing.
13 May 2025;
from:
gumtree.co.za