Description:
Minimum requirements:Matric and post Travel Qualification Minimum of 5 years experience as a retail travel consultant within a travel agency At least 2 years dedicated ticketing experience using both Galileo and Amadeus Experience working with NDC content, Aggregator Platforms such as Verteil and Air Gateway, and proficiency in issuing and reissuing NDC-based tickets is a plus Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Certified proficiency in Galileo and Amadeus GDS Strong knowledge of fares and international ticketing Expertise in core ticketing and e-ticketing processes Excellent verbal and written communication skills Strong customer service orientation Proactive problem solver with the ability to take initiative Ability to guide, mentor, and train junior consultants Patience and strong interpersonal skills
Position description:
Duties will include (but are not limited to):
Processing, checking, and issuing travel documentation, including:
E-Tickets (including NDC-based issuance and reissuance via Verteil and Air Gateway) Electronic Miscellaneous Documents (EMDs)Advanced fare knowledge and application of fare rules, including:
NDC fare structures and airline-specific fare policies Traditional GDS fares and ticketing proceduresQuicktrav system proficiency, including:
Processing credit card payments and issuing receipts Applying DI lines in PNRs for automatic invoicingHandling commission and service fee collection through various schemes, including:
TASF and other applicable platformsDebt and finance coordination:
Ensuring ITC (Independent Travel Consultant) debtor lists are actively managed
Consultant: Amelia Dienie - Dante Personnel Cape Town
13 May 2025;
from:
gumtree.co.za