Where

KYC - FICA / Client Services / Administration Specialist

R 25 000 - R 35 000 a month
Cape Projects Construction
Cape Town Full-day Full-time

Description:

Introduction

We are seeking a skilled and detail-oriented KYC administrative individual to oversee and manage the internal client onboarding and administrative compliance functions for our company.

The successful candidate will ensure that the company operates in full compliance with applicable FICA and FAIS regulations. Your role will also involve online banking transacting, resolving client queries with a meticulous approach to detail.

This will be an office-based role in the Northern Suburbs of Cape Town.

Duties and Responsibilities:

  • Manage the opening of new client Bank Accounts within a regulated online banking facility
  • Uploading of payments for authorisation and client bank account reconciliation
  • Onboarding of new clients – proactively manage and enforce KYC (Know Your Client) and update processing actions
  • Knowledge of FICA requirements
  • Analyse details provided on Company questionnaire for FICA purposes
  • Liaise with clients regarding relevant documentation and information
  • Utilise relevant sources to search and verify
  • Check to ensure that all relevant supporting documentation has been provided
  • Process confirmations of ultimate beneficial owner/s, PEP, adverse information and analyse information (both provided and researched)
  • Respond to and resolve all general and system queries in relation to FICA requirements timeously
  • Follow up and resolve escalated system queries by logging requests / incidents
  • Maintain and file documents on a central database including engagement letters and compliance memos accordingly
  • Assist with business regulatory audit checks by preparing required documentation
  • Adhere to and enforce best practice service standards, statutory and regulatory compliance applicable
  • Prepare internal reports and management information and assist on filing regulatory reports
  • Develop and update internal compliance procedures to align with requirements
  • Other ad-hoc administration

Requirements:

Introduction

We are seeking a skilled and detail-oriented KYC administrative individual to oversee and manage the internal client onboarding and administrative compliance functions for our company.

The successful candidate will ensure that the company operates in full compliance with applicable FICA and FAIS regulations. Your role will also involve online banking transacting, resolving client queries with a meticulous approach to detail.

This will be an office-based role in the Northern Suburbs of Cape Town.

Duties and Responsibilities:

  • Manage the opening of new client Bank Accounts within a regulated online banking facility
  • Uploading of payments for authorisation and client bank account reconciliation
  • Onboarding of new clients – proactively manage and enforce KYC (Know Your Client) and update processing actions
  • Knowledge of FICA requirements
  • Analyse details provided on Company questionnaire for FICA purposes
  • Liaise with clients regarding relevant documentation and information
  • Utilise relevant sources to search and verify
  • Check to ensure that all relevant supporting documentation has been provided
  • Process confirmations of ultimate beneficial owner/s, PEP, adverse information and analyse information (both provided and researched)
  • Respond to and resolve all general and system queries in relation to FICA requirements timeously
  • Follow up and resolve escalated system queries by logging requests / incidents
  • Maintain and file documents on a central database including engagement letters and compliance memos accordingly
  • Assist with business regulatory audit checks by preparing required documentation
  • Adhere to and enforce best practice service standards, statutory and regulatory compliance applicable
  • Prepare internal reports and management information and assist on filing regulatory reports
  • Develop and update internal compliance procedures to align with requirements
  • Other ad-hoc administration
  • Manage the opening of new client Bank Accounts within a regulated online banking facility
  • Uploading of payments for authorisation and client bank account reconciliation
  • Onboarding of new clients – proactively manage and enforce KYC (Know Your Client) and update processing actions
  • Knowledge of FICA requirements
  • Analyse details provided on Company questionnaire for FICA purposes
  • Liaise with clients regarding relevant documentation and information
  • Utilise relevant sources to search and verify
  • Check to ensure that all relevant supporting documentation has been provided
  • Process confirmations of ultimate beneficial owner/s, PEP, adverse information and analyse information (both provided and researched)
  • Respond to and resolve all general and system queries in relation to FICA requirements timeously
  • Follow up and resolve escalated system queries by logging requests / incidents
  • Maintain and file documents on a central database including engagement letters and compliance memos accordingly
  • Assist with business regulatory audit checks by preparing required documentation
  • Adhere to and enforce best practice service standards, statutory and regulatory compliance applicable
  • Prepare internal reports and management information and assist on filing regulatory reports
  • Develop and update internal compliance procedures to align with requirements
  • Other ad-hoc administration

Experience and Key Competencies:

  • Matric
  • Minimum of 5 years’ experience in similar role
  • Experience in a client service and investment administration environment
  • Experience and understanding of FICA and the local regulatory framework
  • A concern for excellence
  • Client service orientated with excellent communication and interpersonal skills
  • Bilingual English and Afrikaans advantageous, both written and verbal
  • Proficient in Microsoft Office suite
  • High level of integrity, ethics, and confidentiality
  • Matric
  • Minimum of 5 years’ experience in similar role
  • Experience in a client service and investment administration environment
  • Experience and understanding of FICA and the local regulatory framework
  • A concern for excellence
  • Client service orientated with excellent communication and interpersonal skills
  • Bilingual English and Afrikaans advantageous, both written and verbal
  • Proficient in Microsoft Office suite
  • High level of integrity, ethics, and confidentiality

Experience and Key Competencies:

  • Matric
  • Minimum of 5 years’ experience in similar role
  • Experience in a client service and investment administration environment
  • Experience and understanding of FICA and the local regulatory framework
  • A concern for excellence
  • Client service orientated with excellent communication and interpersonal skills
  • Bilingual English and Afrikaans advantageous, both written and verbal
  • Proficient in Microsoft Office suite
  • High level of integrity, ethics, and confidentiality
13 May 2025;   from: careers24.com

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