Customer Service Consultant/Administration

Description:

Fabulous opportunity to join Market Leaders in the Manufacturing and Sales of upmarket products to the Building and Pool Industries. Working from their plush Showroom in Park Town North the position requires a well presented person who has a combination of Sales/Customer Care and Administration skills. It would be highly advantageous if the potential Candidate has a flair for Interior Decorating or similar or Interior Decorating qualification (Not essential) Duties and responsibilities include :-

· Working closely with the Sales and Marketing Team (Team Player is required)

· Assist Clients in the Showroom, Telephonically and responding to Emails assisting with choice of Products, Colours etc – Understanding the Client’s needs

· Capture Orders and attend to queries (Ability to prioritise Orders and queries)

· Update and maintain the Client Database

· Responsible for the Petty Cash and the administration

· Assist with presentations, communications and events

· Keeping the Showroom clean and tidy and insuring sufficient Promotional Literature is available at all times

· Attend on going In-House Training, Trade Exhibitions, Product Presentations as requested by Management

· Maintain good knowledge of the Company’s Product range

• · Grade 12

  · Excellent communication skills - Verbal and Written

  · Fluent in English and Afrikaans due to the Clientele assisting

  · 1 to 2 years minimum experience in a Sales/Customer Care position

  · Preferably own Transport due to occasional After hours events

  · Competent in MS Word, Excel and PowerPoint

  · A creative Package highly advantageous

Requirements:

Fabulous opportunity to join Market Leaders in the Manufacturing and Sales of upmarket products to the Building and Pool Industries. Working from their plush Showroom in Park Town North the position requires a well presented person who has a combination of Sales/Customer Care and Administration skills. It would be highly advantageous if the potential Candidate has a flair for Interior Decorating or similar or Interior Decorating qualification (Not essential) Duties and responsibilities include :-

· Working closely with the Sales and Marketing Team (Team Player is required)

· Assist Clients in the Showroom, Telephonically and responding to Emails assisting with choice of Products, Colours etc – Understanding the Client’s needs

· Capture Orders and attend to queries (Ability to prioritise Orders and queries)

· Update and maintain the Client Database

· Responsible for the Petty Cash and the administration

· Assist with presentations, communications and events

· Keeping the Showroom clean and tidy and insuring sufficient Promotional Literature is available at all times

· Attend on going In-House Training, Trade Exhibitions, Product Presentations as requested by Management

· Maintain good knowledge of the Company’s Product range

• · Grade 12

  · Excellent communication skills - Verbal and Written

  · Fluent in English and Afrikaans due to the Clientele assisting

  · 1 to 2 years minimum experience in a Sales/Customer Care position

  · Preferably own Transport due to occasional After hours events

  · Competent in MS Word, Excel and PowerPoint

  · A creative Package highly advantageous

Fabulous opportunity to join Market Leaders in the Manufacturing and Sales of upmarket products to the Building and Pool Industries. Working from their plush Showroom in Park Town North the position requires a well presented person who has a combination of Sales/Customer Care and Administration skills. It would be highly advantageous if the potential Candidate has a flair for Interior Decorating or similar or Interior Decorating qualification (Not essential) Duties and responsibilities include :-

· Working closely with the Sales and Marketing Team (Team Player is required)

· Assist Clients in the Showroom, Telephonically and responding to Emails assisting with choice of Products, Colours etc – Understanding the Client’s needs

· Capture Orders and attend to queries (Ability to prioritise Orders and queries)

· Update and maintain the Client Database

· Responsible for the Petty Cash and the administration

· Assist with presentations, communications and events

· Keeping the Showroom clean and tidy and insuring sufficient Promotional Literature is available at all times

· Attend on going In-House Training, Trade Exhibitions, Product Presentations as requested by Management

· Maintain good knowledge of the Company’s Product range

• · Grade 12

  · Excellent communication skills - Verbal and Written

  · Fluent in English and Afrikaans due to the Clientele assisting

  · 1 to 2 years minimum experience in a Sales/Customer Care position

  · Preferably own Transport due to occasional After hours events

  · Competent in MS Word, Excel and PowerPoint

  · A creative Package highly advantageous

• · Grade 12

  · Excellent communication skills - Verbal and Written

  · Fluent in English and Afrikaans due to the Clientele assisting

  · 1 to 2 years minimum experience in a Sales/Customer Care position

  · Preferably own Transport due to occasional After hours events

  · Competent in MS Word, Excel and PowerPoint

  · A creative Package highly advantageous

• Customer Care: 1 to 2 years
• Sales: 1 to 2 years
• Administration Skills: 1 to 2 years

· Grade 12

· Excellent communication skills - Verbal and Written

· Fluent in English and Afrikaans due to the Clientele assisting

· 1 to 2 years minimum experience in a Sales/Customer Care position

· Preferably own Transport due to occasional After hours events

· Competent in MS Word, Excel and PowerPoint

· A creative Package highly advantageous